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Technical Support Engineer with 10+ years of experience managing technical services & support operations onshore as well as offshore. Proven successes in implementing innovative technical support strategies. Adept at analyzing valuable support requirements while improving productivity & increasing the overall reliability. Bringing top-notch Customer Service skills that include oral and written communication, active listening and analytical problem-solving skills.

As a recent graduate with a Bachelor's degree in Health Informatics and Information Management, I am excited to leverage my academic background to contribute to a dynamic and innovative healthcare environment. I possess a strong foundation in managing healthcare data, utilizing technology to enhance patient outcomes, and facilitating the effective integration of health information systems. Driven by a passion for continuous learning and professional growth, I am seeking an opportunity where I can further develop my skills while actively contributing to the success and improvement of the healthcare facility. My goal is to become a valuable team member who drives innovation and enhances the quality of care through efficient information management.

Dynamic professional with experience as a Behavioral Health Technician at The Valley Rehabilitation And Healthcare Center, skilled in active listening and documentation. Proven ability to build rapport with clients and implement effective stragety to meet their needs, enhancing client engagement and trust. Committed to maintaining confidentiality and promoting a safe, supportive environment.


Compassionate Human Services Professional with a B.A. in Psychology and hands-on experience supporting youth and young adults in behavioral health and educational settings. Skilled in trauma-informed care, crisis intervention, life skills support, and building trusting relationships with individuals from foster care and high-need backgrounds. Committed to empowering transition-age youth toward independence, stability, and long-term success.

Kaylie Leitner

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Behavioral Health Technician

Overnight Stocker

Cyber security operations

Systems Administrator

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Behavioral Health Technician

Overnight Stocker

Systems Administrator

Cyber security operations

High school diploma - undefined

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