Kaylin Du Coudray

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

• Diploma of Nursing - Current
• First Aid- Current
• CPR - Current
• Working with Children Check - Current
• RSA - 2021
• Cert III in Early Education and Care - 2020
• Cert II in Community Services - 2020
• Cert II in Hospitality - 2020
• Manual Drivers License - 2020
• Cert I in Business - 2018

Manic Botanic - Receptionist

09/2023 - Current

• Greets and welcomes customers, providing a positive and friendly atmosphere.
• Handles incoming phone calls, transferring calls, and takes accurate messages.
• Confirms orders, communicate with clients, and update orders.
• Manage phone orders, process payments, and capture customer details and requests.
• Handles incoming emails, prints online orders, and directs inquiries to the appropriate staff.
• Conduct's opening and closing procedures, including cash register management.
• Complies daily delivery lists, including special arrangements, add-on extras, and individual preferences.
• Takes on additional hours where possible, including extra weekend work.
• Coordinates with designers, delivery drivers, and customers to ensure smooth order fulfilment and logistics.

Crush Nutrition Studio - All Rounder Staff Member

10/2021 - 11/2022

• Achieved Store Manager position.

Amano Floral's & Gift - Service Assistant

11/2021 -  01/2022

Kidz Biz Early Learning - Trainee Educator

10/2019 - 11/2020