Kayne Parker
Emerald,QLD
Summary
Fruit and Vegetable Manager at Woolworths, with expertise in quality control and KPI management. Successfully enhanced team morale and retention through innovative training programs. Proven ability to maintain high food safety standards while delivering exceptional customer service and fostering a collaborative work environment. I care about the safety of my team, myself, and all those around me. I enjoy working as part of a team dynamic, and I am always interested in learning new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fruit and Vegetable Manager
Woolworths
Emerald, QLD
02.2024 - Current
- Implemented quality control measures to uphold company standards.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Enforced safety policies among employees; conducted safety meetings regularly.
- Attended safety meetings to stay up-to-date on safety procedures.
- Adhered to company safety policies and procedures regarding proper food safety and sanitation.
- Trained employees in standard safety procedures, the use of safety equipment, and behaviour-based safety observation techniques.
- Upheld safe and professional use of MHE. Such as electric pallet jacks, manual pallet jacks, and walkie stacker machinery.
Backdock Team Member
Woolworths
Emerald, QLD
02.2023 - 02.2024
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained a clean and organized work area throughout shift.
- Answered phone calls regarding inquiries about products or services.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Unloaded and loaded up to six trucks a day, in a safe, effective, and professional manner.
- Upheld safe and professional use of MHE. Such as electric pallet jacks, manual pallet jacks, and walkie stacker machinery.
- Always implemented safety complaints, such as exclusion zones and proper PPE.
Team Member
Woolworths
Rockhampton , QLD
12.2019 - 02.2023
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Addressed customer needs, responding to specific requests.
- Collaborated with team members to achieve daily goals.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Developed positive customer relationships through friendly greeting and excellent service.
- Rotated through a series of different departments based on team needs.
- Upheld high standards of productivity and quality throughout all tasks.
- Answered phone calls regarding inquiries about products or services.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
North Rockhampton State School
Rockhampton, QLD11-2019
Skills
- Quality control
- KPI management
- Employee training
- Inventory management
- Food safety
- Customer service
- Safety compliance
- Safety procedures
- Product management
- Scheduling and coordinating
- Time management abilities
References
Tanya Taylor, Store Manager- Woolworths
0478036850
Brendon Hughes, Store Manager- Woolworths
0456830114
Lachlan Mines, Grocery Manager- Woolworths
0439900963
Certification
- MHE Operator: Electric Pallet Jack, and Walkie Stacker, certified by ATLAS
Timeline
Fruit and Vegetable Manager
Woolworths
02.2024 - Current
Backdock Team Member
Woolworths
02.2023 - 02.2024
Team Member
Woolworths
12.2019 - 02.2023
High School Diploma -
North Rockhampton State School
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