Diligent, with proven ability to manage and oversee large teams effectively. Successfully implemented safety protocols and training programs to maintain high standard of safety and efficiency. Demonstrated leadership and communication skills in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Lifeguard Supervisor
Village Roadshow Theme Parks
09.2019 - Current
At Wet ‘n’ Wild Gold Coast, I have worked primarily as a part time lifeguard where my hard work, determination, strong leadership skills and safety focus enabled me to quickly rise through the ranks.
I also hold the titles of Senior Aquatic Skills Coach, Slide Inspector, Flowrider Instructor and Area Coordinator, all of which are higher duties positions.
Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured swimmers until further assistance arrived.
Evaluated employee performance regularly, providing constructive feedback for continuous improvement in their skills and abilities.
Increased guest satisfaction by fostering a welcoming environment and addressing concerns professionally.
Streamlined communication with management, reporting incidents, and suggesting improvements in policies or procedures.
Managed inventory of essential lifesaving equipment, ensuring all tools were readily available during emergency situations.
Implemented innovative training techniques that increased the proficiency of staff members in water rescue scenarios.
Maintained a clean and safe facility by conducting daily inspections and addressing maintenance issues promptly.
Camp Counselor
Chipinaw and Silver Lake
06.2024 - 08.2024
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
Collaborated with fellow counsellors to create memorable events that promoted teamwork and strengthened bonds among campers.
Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behaviour management, and staff training.
Education
Bachelor of Occupational Therapy -
Griffith University
QLD
Skills
Team management/ Leadership
Health and safety procedures
Customer service
Attention to detail
Adaptability and flexibility
VRTP Team Member of the Quarter
Awarded for "demonstrating a natural ability to lead the lifeguard team, with fellow lifeguards looking to him as a mentor. Engaging with the team, aiming to anticipate their needs and help all staff with whatever they need throughout the day. Provided a number of great suggestions which have led to improvements across the Operations department."
Timeline
Camp Counselor
Chipinaw and Silver Lake
06.2024 - 08.2024
Lifeguard Supervisor
Village Roadshow Theme Parks
09.2019 - Current
Bachelor of Occupational Therapy -
Griffith University
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