Kayoung Kim
Lidcombe,New South Wales
Summary
- Enthusiastic room server with proven skills in handling fast-paced work. Competent in serving customers in rooms with fast deliveries and pick-ups. Offers in-depth menu knowledge to drive sales and help customers select food and beverage items.
- Professional, discrete and hardworking Room Service Server offering skills in efficient deliveries, smooth pick-ups and supply restocking. Keeping customers satisfied and sales high with exceptional service.
Overview
1
1
year of professional experience
Work History
Room Service Server
Kayoung Kim
12.2021 - 03.2023
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Maintained clean and safe work environment.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Performed daily maintenance routines for equipment such as coffee machines and warming carts, prolonging lifespan and functionality.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Promoted a safe work environment by adhering to food handling guidelines and maintaining proper hygiene practices.
- Increased repeat business by providing friendly, professional customer service during all interactions with guests.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
Education
High School Diploma -
Concord High School
Concord, NSW12.2021
Skills
- Staff Supervision
- Customer Order Management
- Beverage Preparation
- Point of sale operation
- Food safety understanding
- Relationship Building
- Supply Restocking
- Team Player
- Warm and Friendly
Additional Information
I'm currently a uni student in studying Bachelor of visual arts and design in ACU (Australian Catholic Uni), I actually transferred from another uni so this will be my first year. I used to be in western sydney uni studying Bachelor of graphic design for two years.
Languages
Korean
Professional Working
Timeline
Room Service Server
Kayoung Kim
12.2021 - 03.2023
High School Diploma -
Concord High School
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