Ka Yuk, Yuki Chow
102 Newnham Rd, Mount Gravatt East,Australia
Summary
Hello, I’m Yuki from Hong Kong, currently on a Working Holiday Visa (subclass 417) in Brisbane, which is valid until July 2026, and I have plans to extend the visa. I’ve fallen in love with the vibrant atmosphere and sunny weather here; therefore, I am eager to find a stable job that allows me to stay here and contribute meaningfully. I’m a passionate and diligent individual who thrives on interacting with people.perience as a flight attendant, I’ve developed strong hospitality and customer service skills. I’m fluent in Mandarin, Cantonese, and English—an asset that enables me to communicate effectively with people.
Overview
10
10
years of professional experience
Work History
Wait Staff Member
181 hotel
Hong Kong
06.2023 - 06.2025
- Provided exceptional customer service to enhance guest dining experiences.
- Accurately took and relayed food and drink orders to kitchen staff.
- Maintained cleanliness of dining area through regular table clearing and resetting.
- Collaborated with team members to ensure smooth restaurant operations during busy shifts.
- Managed guest inquiries and resolved issues promptly to ensure satisfaction.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Demonstrated knowledge of menu items to inform guests about specials and pairings.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
International Flight Attendant
Cathay pacific airways
Hong Kong
12.2017 - 12.2020
- Conducted safety checks to ensure compliance with regulations.
- Provided emergency assistance and first aid when necessary.
- Collaborated with crew members to maintain cabin cleanliness and order.
- Managed in-flight beverage and meal service efficiently and courteously.
- Communicated effectively with ground staff for smooth boarding processes.
- Delivered exceptional customer service to enhance passenger experience.
- Managed inflight duty-free sales, increasing revenue.
Branch Assistant
Hong Kong Jockey Club
Hong Kong
07.2015 - 10.2016
- Collaborated with diverse team members to resolve product-related issues and achieve goals.
- Assisted in ticket sales, boosting customer engagement.
- Guided new customers through account setup processes for seamless onboarding.
- Introduced customers to relevant products, increasing service awareness.
- Handled cash and card transactions accurately.
Education
Higher Diploma - General Nursing
Queen Elizabeth Hospital School
10.2023
Bachelor - Science(Hons)
The Hong Kong Baptist University
06.2017
Skills
- Microsoft Office Suite
- Spreadsheet management
- Document creation
- Presentation design
- Video production
- Cloud storage solutions
- Fluent in English
- Cantonese proficiency
- Mandarin proficiency
References
- First aid card
- IELTS 7.0
- RSA certificate
Timeline
Wait Staff Member
181 hotel
06.2023 - 06.2025
International Flight Attendant
Cathay pacific airways
12.2017 - 12.2020
Branch Assistant
Hong Kong Jockey Club
07.2015 - 10.2016
Higher Diploma - General Nursing
Queen Elizabeth Hospital School
Bachelor - Science(Hons)
The Hong Kong Baptist University
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