Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kaywalee Pongthaisong

Southbank,VIC

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Front of House Team Member

The Figjam
06.2023 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.

Front of House Team Member

Xpressomondo
05.2023 - 06.2023
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Manufacturing Engineer

Hana Semiconductor
10.2020 - 03.2023
  • Identified problems and specific resolutions to fix defective, damaged or malfunctioning parts, assemblies, equipment and systems.
  • Selected manufacturing methods, fabrication and operations to develop and coordinate production.
  • Served as technical liaison between customer, manufacturing, quality assurance and vendor and supplier personnel to resolve technical and quality issues.
  • Provided technical assistance to production team when issues arose.

Education

Bachelor of Science - Manufactured Engineering

Suranaree University of Technology
Thailand
10.2018

Skills

  • Customer Service and Assistance
  • Service Minded
  • Maintaining Clean Work Areas
  • Billing and Payment Processing
  • Teamwork and Collaboration

Languages

English
Professional Working
Thai
Native or Bilingual

Timeline

Front of House Team Member

The Figjam
06.2023 - Current

Front of House Team Member

Xpressomondo
05.2023 - 06.2023

Manufacturing Engineer

Hana Semiconductor
10.2020 - 03.2023

Bachelor of Science - Manufactured Engineering

Suranaree University of Technology

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Kaywalee Pongthaisong