Kazi Chowdhury
Dubbo,Australia
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
Maranatha House Aged Care
Wellington, NSW
06.2020 - Current
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Conferred with supervisor to discuss patient condition and medical care.
- Used Ecase and Medsig Software to maintain records of services performed and apparent condition of patients.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supervised 6 team member for day to day business
- Identified needs and coordinated plans for travel and out-of-town functions.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Accounts Payable Clerk
NEP Australia
Redfarn
04.2019 - 07.2021
- Prepared vendor invoices and processed incoming payments.
- Input financial data and produced reports using [Software].
- Streamlined financial reporting by implementing [Type] program to create daily spreadsheets.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Customer Service Representative
Decathlon Australia
, NSW
09.2019 - 06.2020
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Resolved [Type] issues over phone with [Number] customers daily.
Customer Service Assistant
Costco Australia
Lidcombe, NSW
11.2015 - 11.2018
- Described product highlights and benefits to help guide purchasing decisions.
- Recommended products to customers, thoroughly explaining details.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Maintained effective team member communication.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
Education
Master of Professional Accountancy -
Western Sydney University
Parramatta, NSW03.2017
Certificate IV in Disability -
Prime College of Health And Management
Epping, VIC01.2021
Bachelor of Business Administration -
Independent University of Bangladesh
09.2012
First Aid Certificate -
Webster College
Coburg, VIC02.2021
Customer Service Complaint Management -
Atura Learning
02.2022
Aged Care Quality Standards Certificate -
Atura Learning
12.2022
Skills
- Multitasking and Time Management
- Task Prioritization
- Ease with Computers and Technology
- Professional and Courteous
- Verbal and Written Communication
- Document and File Management
- Fast Learner
- Data Entry
- Problem Solving
Reference
Rojina Bhattari
Registered Nurse, Maranatha House Aged Care
0450279473
Sam Nepuen
Registered Nurse, Orana Garden Heights
0415900165
Timeline
Personal Care Assistant
Maranatha House Aged Care
06.2020 - Current
Customer Service Representative
Decathlon Australia
09.2019 - 06.2020
Accounts Payable Clerk
NEP Australia
04.2019 - 07.2021
Customer Service Assistant
Costco Australia
11.2015 - 11.2018
Master of Professional Accountancy -
Western Sydney University
Certificate IV in Disability -
Prime College of Health And Management
Bachelor of Business Administration -
Independent University of Bangladesh
First Aid Certificate -
Webster College
Customer Service Complaint Management -
Atura Learning
Aged Care Quality Standards Certificate -
Atura Learning
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