Kazi Fahim
24 Morton Street, Clayton,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Manager
Al-Madina Hotel And Restaurant
02.2021 - 01.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Customer Service
Shwapno Super Shop
06.2020 - 12.2020
- Gained in-depth understanding of company products, systems and policies to give customers expert support.
- Communicated with management about trends in customer calls to help team efficiency and success.
- Exceeded performance targets consistently by maintaining strong call control and calm in stressful situations.
- Engaged customers in conversation to uncover needs with probing questions and overcome objections using persuasive techniques.
Education
Computer Science
Swinburne University of Technology
Melbourne, VIC06.2026
Science
Willes Little Flower School And College
85 Kakrail, Dhaka 1000, Bangladesh02.2023
Science Education
Voyager English School
Gouripur, Daudkandi, Cumilla, Bangladesh05.2020
Skills
Problem-Solving
Attention to Detail
Critical Thinking
Self-Motivated
Multitasking Abilities
Teamwork and Collaboration
Organisation ans Time Management
Decision-Making
Cultural Awareness
Timeline
Manager
Al-Madina Hotel And Restaurant
02.2021 - 01.2023
Customer Service
Shwapno Super Shop
06.2020 - 12.2020
Computer Science
Swinburne University of Technology
Science
Willes Little Flower School And College
Science Education
Voyager English School
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