Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Kazi Imran Hossain

Werribee,Australia

Summary

Dynamic customer service professional with a proven track record of excelling in effective communication and problem-solving. Adept at utilizing CRM software to enhance customer satisfaction and streamline operations, I consistently resolve inquiries promptly, fostering strong client relationships and driving team success.

Work History

Customer Service Representative

United Petroleum
Melbourne, VICTORIA
04.2025 - 06.2025
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Provided excellent customer service to resolve customer complaints promptly.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted with unloading deliveries from suppliers into storage areas.

STORAGE ASSISTANCE

FLINDERS & CO.
Melbourne, VICTORIA
04.2025 - 06.2025
  • Organized and maintained inventory with accurate labeling and storage
  • Assisted in timely retrieval of goods to improve efficiency
  • Collaborated with team to optimize space and workflow

Customer Service Agent

Liberty Oil Australia Pty Ltd
Melbourne, Australia
04.2025 - 05.2025
  • Created reports detailing customer interactions for management review.
  • Provided technical support when necessary to resolve complex problems.
  • Communicated effectively with team members to ensure timely response times for customers.
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.

Education

Bachelors - Electronics & Telecommunication Engineering

DAFFODIL INTERNATIONAL UNIVERSITY
DHAKA, BANGLA DESH
10-2023

Skills

  • Effective communication
  • Problem-solving
  • Payment management
  • Team training and development
  • CRM software
  • Public speaking
  • Inbound call management
  • Time management
  • Product and service solutions
  • Team building and leadership
  • Conflict management
  • Food-service
  • sales techniques
  • Food preparation
  • Food and safety standards
  • Workstation setup

Languages

English
Professional
Bengali
Professional
Hindi
Professional

References

References available upon request.

Timeline

Customer Service Representative

United Petroleum
04.2025 - 06.2025

STORAGE ASSISTANCE

FLINDERS & CO.
04.2025 - 06.2025

Customer Service Agent

Liberty Oil Australia Pty Ltd
04.2025 - 05.2025

Bachelors - Electronics & Telecommunication Engineering

DAFFODIL INTERNATIONAL UNIVERSITY

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Kazi Imran Hossain