Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kazimierz Kleiber

Greenfields,WA

Summary

Dynamic professional with a proven track record as a Cafe Owner at D`Lights Cafe, excelling in inventory management and customer service. Successfully implemented cost control strategies, reducing overhead expenses while enhancing product quality. Adept at training staff and fostering strong client relationships, driving business growth and operational efficiency.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Cafe Owner

D`Lights cafe
Mandurah, WA
02.2015 - 04.2025
  • Organized daily operations of cafe, including scheduling staff shifts, ordering supplies, and overseeing food preparation.
  • Conducted regular inventory checks of food items stored in the kitchen area.
  • Implemented cost-saving strategies to reduce overhead expenses without sacrificing quality of products or services offered.
  • Resolved customer complaints quickly and efficiently using problem-solving skills.
  • Maintained financial records for the cafe, such as sales figures and profits and losses.
  • Oversaw hiring process for new staff members, conducting interviews and making hiring decisions.
  • Provided ongoing training opportunities for existing employees on product knowledge or service techniques.

Sales Manager

Masters
Mandurah , WA
02.2014 - 02.2015
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Established relationships with key clients, while maintaining existing customer base.
  • Collaborated with marketing team to create promotional materials for target customers.

Operations Manager

Harvey Norman
Mandurah , WA
10.2012 - 01.2014
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Performed cost analysis for various projects to determine budget requirements.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.

Operations Manager

Good Guys
Midland, WA
03.1997 - 10.2012
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Created detailed reports on the performance of individual departments within operations.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.

Skills

  • Inventory management
  • Food safety practices
  • Cost control
  • Staff scheduling
  • Financial reporting
  • Customer service

Certification

  • Train the trainer
  • Food Handlers certificate
  • Food Supervisor Certificate

Timeline

Cafe Owner

D`Lights cafe
02.2015 - 04.2025

Sales Manager

Masters
02.2014 - 02.2015

Operations Manager

Harvey Norman
10.2012 - 01.2014

Operations Manager

Good Guys
03.1997 - 10.2012

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Kazimierz Kleiber