Kazi Muhammad Muhaimin
Buisness Analyst Intern
Noble park,VIC
Summary
Dynamic Project Coordinator and Business Analyst Intern with a proven track record at Dreams for Life and StudyInn Pty Ltd. Excelled in enhancing user experience and operational efficiency, achieving a 20% increase in engagement through innovative webpage redesigns and a 25% reduction in process turnaround times. Skilled in Power BI and business process analysis, adept at leading cross-functional teams to exceed project goals.
Overview
2
2
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Projrct Coordinator
Dreams for Life
07.2024 - 11.2024
- Led the redesign of multiple webpages, enhancing user experience and increasing engagement by 20% through improved navigation and visual appeal.
- Coordinated with key stakeholders, including Noodle Factory, Raisely, and Monday.com, ensuring seamless communication and reducing project delivery time by 15%.
- Conducted a comprehensive donor journey mapping analysis using the AS-IS model and developed a TO-BE model that resulted in a 30% increase in donation conversions through a more user-friendly and efficient donation process.
- Enhanced the chatbot's functionality, reducing response time by 25% and improving donor interaction and satisfaction.
- Maintained clear project documentation and progress reports to track milestones, ensuring all team members were aligned on objectives and timelines. This contributed to better project visibility and accountability.
- Successfully launched an interactive, donor-attractive website with optimized functionalities, increasing overall donor satisfaction and engagement, leading to improved fundraising outcomes.
Business Analyst Intern
StudyInn Pty Ltd
03.2023 - 06.2023
- Analyzed existing business processes to identify inefficiencies, resulting in a 25% reduction in turnaround time and improved overall productivity.
- Analyzed data to uncover trends and insights leading to a 15% improvement in client retention rates and higher satisfaction, directly contributing to long-term client relationships.
- Played a key role in business process optimization that led to a 10% reduction in operational costs by identifying automation opportunities and streamlining workflows, meeting requirements for cost-efficiency.
- Managed and maintained client data and communication on HubSpot, ensuring seamless tracking and improving the client retention process by better understanding and fulfilling client requirements.
- Arranged, cleaned, and organized data for internal reporting, ensuring that all business process information was accurate and accessible, supporting team actions.
- Analyzed data to uncover trends and insights, driving improvements in business processes by making informed decisions and ensuring that all solutions were aligned with the company’s requirements.
- Regularly reviewed and analyzed daily tasks, ensuring timely completion and that all project milestones were met according to business requirements.
- Collaborated with cross-functional teams to gather, analyze, and document business requirements.
- Supported the development of user stories, ensuring alignment with overall project goals and objectives.
Education
Business Information Systems
Swinburne University of Technology
Melbourne, VIC 04.2001 -
Skills
Power BI
MS ACCESS
NodeXL
Basic concept on R Programming (Statistical summary, Visualization, Modelling)
Basic concept on HTML, CSS
BIZAGI for business process modelling
Business Process Analysis
Requirement gathering and Modelling
Basic concept on SCRUM, JIRA
Affiliations
- International Institute Of Business Analysis
Certification
Agile Requirements Foundation by LinkedIn
Timeline
Projrct Coordinator
Dreams for Life
07.2024 - 11.2024
Business Analyst Intern
StudyInn Pty Ltd
03.2023 - 06.2023
Business Information Systems
Swinburne University of Technology
04.2001 -