Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Kazi Muhammad Muhaimin

Buisness Analyst Intern
Noble park,VIC

Summary

Dynamic Project Coordinator and Business Analyst Intern with a proven track record at Dreams for Life and StudyInn Pty Ltd. Excelled in enhancing user experience and operational efficiency, achieving a 20% increase in engagement through innovative webpage redesigns and a 25% reduction in process turnaround times. Skilled in Power BI and business process analysis, adept at leading cross-functional teams to exceed project goals.

Overview

2
2
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Projrct Coordinator

Dreams for Life
07.2024 - 11.2024
  • Led the redesign of multiple webpages, enhancing user experience and increasing engagement by 20% through improved navigation and visual appeal.
  • Coordinated with key stakeholders, including Noodle Factory, Raisely, and Monday.com, ensuring seamless communication and reducing project delivery time by 15%.
  • Conducted a comprehensive donor journey mapping analysis using the AS-IS model and developed a TO-BE model that resulted in a 30% increase in donation conversions through a more user-friendly and efficient donation process.
  • Enhanced the chatbot's functionality, reducing response time by 25% and improving donor interaction and satisfaction.
  • Maintained clear project documentation and progress reports to track milestones, ensuring all team members were aligned on objectives and timelines. This contributed to better project visibility and accountability.
  • Successfully launched an interactive, donor-attractive website with optimized functionalities, increasing overall donor satisfaction and engagement, leading to improved fundraising outcomes.

Business Analyst Intern

StudyInn Pty Ltd
03.2023 - 06.2023
  • Analyzed existing business processes to identify inefficiencies, resulting in a 25% reduction in turnaround time and improved overall productivity.
  • Analyzed data to uncover trends and insights leading to a 15% improvement in client retention rates and higher satisfaction, directly contributing to long-term client relationships.
  • Played a key role in business process optimization that led to a 10% reduction in operational costs by identifying automation opportunities and streamlining workflows, meeting requirements for cost-efficiency.
  • Managed and maintained client data and communication on HubSpot, ensuring seamless tracking and improving the client retention process by better understanding and fulfilling client requirements.
  • Arranged, cleaned, and organized data for internal reporting, ensuring that all business process information was accurate and accessible, supporting team actions.
  • Analyzed data to uncover trends and insights, driving improvements in business processes by making informed decisions and ensuring that all solutions were aligned with the company’s requirements.
  • Regularly reviewed and analyzed daily tasks, ensuring timely completion and that all project milestones were met according to business requirements.
  • Collaborated with cross-functional teams to gather, analyze, and document business requirements.
  • Supported the development of user stories, ensuring alignment with overall project goals and objectives.

Education

Business Information Systems

Swinburne University of Technology
Melbourne, VIC
04.2001 -

Skills

Power BI

Affiliations

  • International Institute Of Business Analysis


Certification

Agile Requirements Foundation by LinkedIn

Timeline

Projrct Coordinator

Dreams for Life
07.2024 - 11.2024

Business Analyst Intern

StudyInn Pty Ltd
03.2023 - 06.2023

Business Information Systems

Swinburne University of Technology
04.2001 -

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Kazi Muhammad MuhaiminBuisness Analyst Intern