KAZI SHABAB MAHFUZ

Summary

I am a diligent and enthusiastic individual currently enrolled at the University of Newcastle, Australia where I am pursuing a Master of IT degree. I have a strong work ethic and love learning. I take pride in my dynamic and engaging personality, characterized by a strong sense of humour, which contributes positively to team dynamics and creates an enjoyable work environment.

Overview

Certification

Work History

Customer Service & Call Centre

Franck Provost Australia

Taking, managing and optimising bookings of 8 salons
Calling clients if they are running late
Working alongside the Marketing Team

Junior Software Engineer

Samaj Unnayon Palli Sangstha (SDRS)

Designing algorithms and flowcharts
Website development
Creating technical documentation
Collect customer feedback for evaluation

Education

Master of Information Technology -

The University of Newcastle, Australia

Bachelor of Computer Science and Engineering -

Ahsanullah University of Science and Technology

Skills

Customer service skills
problem-solving skills
Fluent in English

Very good at public speaking
Excellent communication

Certification

Academic IELTS score 7.5
International Driving Permit valid till 12/26/24

Interests

Playing Football
Cars
Cooking
Watching Movies

Referees

Name: Sakhar Paul Rathno

Company: Enhance Petrol Station, Waratah

Position: Manager

Mob. no: +61 480 361 734

Email: srathno346@gmail.com

Timeline