KAZI SHABAB MAHFUZ
10 Adelaide St, Waratah West,NSW
Summary
I am a diligent and enthusiastic individual currently enrolled at the University of Newcastle, Australia where I am pursuing a Master of IT degree. I have a strong work ethic and love learning. I take pride in my dynamic and engaging personality, characterized by a strong sense of humour, which contributes positively to team dynamics and creates an enjoyable work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew (Food & Fries Line)
Guzman Y Gomez
02.2024 - Current
- Took orders, prepared meals, and collected payments.
Customer Service & Call Centre Representative
Franck Provost Australia
01.2024 - 01.2024
- Taking, managing and optimising bookings of 8 salons
- Calling clients if they are running late
- Working alongside the Marketing Team
Junior Software Engineer
Samaj Unnayon Palli Sangstha (SDRS)
09.2022 - 11.2023
- Designing algorithms and flowcharts
- Website development
- Creating technical documentation
- Collect customer feedback for evaluation
Education
Master of Science - Information Technology
The University of Newcastle, Australia
Newcastle, NSW12.2025
Bachelor of Science - Computer And Information Sciences
Ahsanullah University of Science And Technology
07.2022
Skills
- Customer service skills
- Problem-solving skills
- Fluent in English
- Very good at public speaking
- Excellent communication
- Excellent Teamwork
Certification
- Academic IELTS score 7.5
- International Driving Permit valid till 26/12/24
References
Abdullah Samir Al Mahmud, Manager
Guzman y Gomez - Hamilton
+61 469 792 632
Timeline
Crew (Food & Fries Line)
Guzman Y Gomez
02.2024 - Current
Customer Service & Call Centre Representative
Franck Provost Australia
01.2024 - 01.2024
Junior Software Engineer
Samaj Unnayon Palli Sangstha (SDRS)
09.2022 - 11.2023
Master of Science - Information Technology
The University of Newcastle, Australia
Bachelor of Science - Computer And Information Sciences
Ahsanullah University of Science And Technology
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