Kazz Bowen
Clyde North,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
In-depth knowledge of Recruitment and account management.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management.
I highly value team work and collaborating within a company to learn and develop new skills in any industry.
Looking to learn new skills in any industry where I can contribute to the company in a positive way.
Overview
17
17
years of professional experience
Work History
Operations Manager
ESP Recruitment
HALLAM, VICTORIA
06.2018 - Current
- Developed employee orientation and training programs for new hires.
- Created and implemented employee retention strategies.
- Lead the implementation and training of two ATS systems- Bullhorn and Entire HR
- Managed full-cycle recruiting, including sourcing, interviewing, offering assignments and allocating.
- Improved morale and management communication by creating employee recognition and weekly staff lunches and rewards
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Creating job descriptions
- Writing and posting job vacancies to many employment platforms
- Guided employees on understanding and meeting changing customer needs and expectations.
- Established and communicated recruitment objectives and policies to employees.
- Cultivated and deepened productive relationships with recruitment partners.
- Suggested promotions and wage increases according to employee performance.
- Client visits on site to discuss and implement procedures
- Addressed client concerns with suitable solutions.
- Determined business development opportunities and implemented effective strategy for client acquisition.
Senior Recruitment Consultant
ESP Recruitment
HALLAM, VICTORIA
03.2014 - 06.2018
- Posted available job advertising on multiple platforms like seek, jora, facebook, indeed, gumtree and more
- Full cycle recruiting, including sourcing, interviewing, offering jobs and negotiating contracts
- Completed all compliance for onboarding candidates including reference checking, working rights checks, police checks and OH&S safety modules
- Filled and allocated Daily, weekly and monthly rosters for Industrial on call positions
- Maintained one of the largest client portfolio in the companies history completing all placements and client requirements including on site inductions and client management
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Reviewed employment applications and job orders to match applicants with job requirements or negotiate a placement based on an applicants skills
- Addressed harassment allegations, work complaints or other employee concerns.
- Completed workplace incident reports and investigations
- Answering high volume of daily calls and responding to email queries in both individual and team email accounts
- Following up on payroll queries with candidate or client and completing and lodging with payroll.
- Coding large volumes of timesheets up to 21,000 hours to be sent through to payroll for processing
- Created and maintained spreadsheets for clients to track candidate information while on placements
- Assisted operations team with their onboarding and placements of candidates and client management
Accounts Receivable/Accounts Payable Officer
ESP Tecforce
Dandenong, Victoria
08.2011 - 06.2014
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Reconciled computer reports with manually maintained ledgers.
- Received and recorded cash, checks and transfers.
- Maintained large debtor list and reduced all outstanding debts outside of trading terms
- Lowered debts to company record
- Entered monthly creditors and processed payments to match with purchase orders
- Entered and processed payments for supers of over 6000 staff members
- Assisted the payroll department with weekly payroll
- Ordered and monitored the supply of all stationary and office products
- Budgeted, planned and booked staff events and training
- Compiled current budget data from estimated revenues, expenses and prior budgets.
- Assisted with coding of employee timesheets
- Attended one of the companies largest clients to enter daily staff attendance
- Checked postings and documents for correctness, accuracy and proper coding.
- Entered casual staff personal and financial information into ATS system
- Reduced financial discrepancies by accurately managing accounting documentation.
- Assisted with end of financial year processes and PAYG reporting and distribution
- Any Administrational tasks as needed
Admin Assistant
ESP Tecforce
Dandenong, Victoria
09.2010 - 04.2012
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
- Responded effectively to sensitive inquiries or complaints.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Assisted Payroll with weekly reports and timesheet processing
- Completed all relevant filing of timesheets and invoices
- Scanned sensitive data, allocated then destroyed in appropriate methods
Food Cashier
Dandee Donuts
Dandenong , Victoria
03.2009 - 02.2011
- Greeted customers at front counter
- Took orders and processed payment by cash and eftpos
- Placed donut boards into proofing ovens
- Cooked donuts
- Jammed and coated donuts before bagging
- Attended major events and private functions to supply fast paced orders
- Assisted in factory for dough mixing and cutting when needed.
- Kept food preparation areas clean and well-organized.
- Completed opening, closing and shift change tasks by following company guidelines.
Pizza Maker/Cashier Assistant Manager
Pinkys Pizza
Narre Warren, VIC
- Operated cash register to receive payment by cash, and credit card.
- Restocked workstation with supplies and communicated out-of-stock items to management.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Entered orders into computer for pick up or delivery then printed order dockets for pizza making station
- Prepared orders as per docket request and placed in oven for cooking
- Cut and boxed orders ready for takeaway or delivery
- Cooked wings and ribs on grill to order
- Communicated well and used strong interpersonal skills to establish positive relationships with customers and employees.
Education
High School Diploma -
Doveton Secondary College
DovetonSkills
- Problem-Solving
- Staff Management
- Policies and Procedures Implementation
- Systems Implementation
- Team Leadership
- Performance Evaluation and Monitoring
- Customer Service Management
- Hiring and Onboarding
- Accounts Payable and Receivable
- Database Administration
- Work Planning and Prioritization
- Relationship Development
- Decision Making
- Customer Service
- Staff Development
- Resource Allocation
- Process Improvements
- Administrative Management
- Recruitment and Hiring
- Staff Scheduling
References
Peter McCoy
Position: General Manager
Company: ESP Recruitment
Mobile: 0408 368 378
Email: peterm@esp.com.au
Lee Franklin
Position: Manager
Company: Dandee Donuts
Mobile: 0431 172 083
Timeline
Operations Manager
ESP Recruitment
06.2018 - Current
Senior Recruitment Consultant
ESP Recruitment
03.2014 - 06.2018
Accounts Receivable/Accounts Payable Officer
ESP Tecforce
08.2011 - 06.2014
Admin Assistant
ESP Tecforce
09.2010 - 04.2012
Food Cashier
Dandee Donuts
03.2009 - 02.2011
Pizza Maker/Cashier Assistant Manager
Pinkys Pizza
High School Diploma -
Doveton Secondary College