Kädi Ootsing

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

• Managing the office and staff, customer service and tour guide in the dunes of Lancelin
• Analyzed risk and evaluated internal and management controls.

• Increased customer loyalty through exceptional service and tailored makeup applications.
• Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.
• Assisted in marketing efforts by creating visually appealing content attracting new clientele.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.

• Being active in various biggest events across Estonia.
• Promotional model, event staff, brand ambassador.
• Boosted several brands awareness by developing and implementing targeted marketing campaigns.

• Main duties were making customers happy, recommending, taking orders, making coffee, sandwiches, juices and cleaning
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers and other equipment.

• Event staff, promotional staff, performer in the largest events.
• Ensured a positive brand experience for customers through exceptional communication skills and professional demeanor.

• Interacting with customers, taking orders, making coffee, sandwiches, smoothies.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.

• Responsible for monitoring sell out performances, providing customer service, makeup lessons, skincare and fragrance consultations.
• Used POS system to process sales, returns, online orders, and gift card activations.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

The biggest dance competition in Estonia

• Main duties including social media managing, interacting with sponsors and judges, stage manager and overall help such as carrying stuff, installing floors, building advertisement boards etc.
• Managed social media accounts for optimal audience engagement and increased online presence.

• Registration of new members
• Accepting monthly payments
• Selling clothes, shoes, gym gear
• Sorting documents