KE Dai
Pyrmont ,NSW
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
Sushi Hub
Haymarket , NSW
05.2023 - Current
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained new team members in cash register operation, stock procedures, and customer services.
Mentor
University of New South Wales
Kingsford, NSW
09.2024 - 12.2024
- Facilitated group activities for mentors and mentees to build relationships and foster collaboration.
- Supervised student performance and academic progress throughout semester.
Guide
VIVID Sydney
Circular Quay, NSW
05.2024 - 06.2024
- Greeted guests upon arrival and provided them with necessary safety instructions.
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
Retail Cashier
Planet POP World
Haymarket , NSW
11.2024 - 02.2025
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
- Maintained work area and kept cash drawer organized.
- Counted cash at end of shift and prepared bank deposits.
Restaurant Waiter
Chungking Malatang
Burwood , NSW
03.2023 - 06.2025
- Make milk tea, drinks, serve meals, and clear the table.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Education
Master of Arts - English Translation and Interpreting
University of New South Wales
Sydney, NSW08-2025
Skills
- Customer service excellence
- Hard work
- Team collaboration
- Sales expertise
- Time management skills
- Issue resolution
Languages
Chinese (Mandarin)
Full Professional
English
Professional
Japanese
Elementary
Timeline
Retail Cashier
Planet POP World
11.2024 - 02.2025
Mentor
University of New South Wales
09.2024 - 12.2024
Guide
VIVID Sydney
05.2024 - 06.2024
Cashier
Sushi Hub
05.2023 - Current
Restaurant Waiter
Chungking Malatang
03.2023 - 06.2025
Master of Arts - English Translation and Interpreting
University of New South Wales
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