Ke Lin
U1 15 Kinkora Road Blackburn,VIC
Summary
A highly motivated and eager individual seeking a position as a Finance Analyst at Pharmacy Guild and Medibank to further progress in Financial Services career path combining existing knowledge and skills in health insurance industry, hoping to gain insight into budget and forecast planning functionalities and develop better analytical skills while understanding the "whys".
Overview
17
17
years of professional experience
Work History
Finance Accounts Receivable
The Pharmacy Guild of Australia
11.2022 - Current
- Financial/ Collections/ Payroll/ Billing: Initiate & dispatch invoices of all Guild Services for PGA and the Group, Prepare & dispatch monthly debtor statements for PGA and the Group, Enter and process all transactions, including preparation of invoices, receipts processing including processing all cheques/credit card payments / Online payments into the Financial System for PGA and the group, Review general ledger coding of invoices, Complete month-end balances of debtor's accounts, Financial accounting and reporting, Set up and monitor direct debit customers and customers' instalment payment, Reconciliation of debtor ledger to the general ledger
Operational Consultant - Corporate
Medibank Pty Ltd
09.2015 - 11.2022
- Collections/ Payroll: Consolidate incoming corporate payroll payments received and accurately process payments to individual member policies, Provide rate change and discrepancy reporting to payroll corporates, and other ad-hoc reporting requested by the clines, Liaise with internal and external stakeholders in timely manners and respond to enquiries, Create and maintain Master Policy set ups in OSCAR, Communicate, via phone or email, with key clients to make payment arrangement and provide credit related customer service
- Billing: Seamless invoicing and processing practices, with a focus on ensuring high service satisfaction is achieved with corporate groups, Managing the Billing, Invoicing and allocation of premiums in alignment with billing cycles and group agreements, Identifying and highlighting opportunities to improve processes which can positively impact corporate clients and members.
Finance Officer
Medibank Health Solutions Pty Ltd
12.2011 - 09.2015
- Billing: Setting up services in the billing system and ensuring rates and contracts are correct including overrides for special rates, Entering daily payments into the billing system, Running trial and weekly, fortnightly, monthly bill runs (Key Client timelines), Sanity checking of bill runs and customer invoices, Liaising with patients and providing exceptional customer service, Identify potential issues and implement fixes, Process credit memos, Submit invoices, Handling customer and supplier relationship: establishing and updating customer/supplier files and database, dealing with customer/supplier queries and issues, and handling account applications and credit applications.
- Receipting: Downloading and distributing bank statements, Daily allocations and receipting for Major accounts, End of month processing and reconciliations, Running and maximizing the use of the automated receipting process, Liaising with multiple stakeholders across the business, Allocating manual receipts accurately and on a time basis
- Corporate Administration: Providing administrative support to Corporate credit card department
Bookkeeper
Sound and Music Pty Ltd
10.2008 - 11.2011
- All accounts payable and accounts receivable functions, Matching, coding and processing high volume invoices / bills, Participating in sale and purchase requisition process and performing internal control procedures, Collections and debt control
- Overdue invoices are followed up in a timely way, Producing AP and AR reconciliation report, payable aging analysis and moth end report, debts collection and stock control.
- Handling bank accounts and cash management: Bank reconciliation: bank accounts adjustment and producing reconciliation reports, Daily banking: bank deposit, cheque & EFT payment, FX and international payments.
- Credit card management: recording credit card transactions and reconciling credit card accounts.
- Payroll functions: Undertake all payroll processes including the collation of payroll information, enter and process payroll requirements.
- Financial management and administration: Prepare accounts for annual audit, superannuation, BAS, GST reports, Reconciliation: General ledger and balance sheet, Monitor funding, investments and cash flow to ensure availability of funds as needed.
Assistant Accounts Receivable
Bardot Pty Ltd
10.2007 - 09.2008
- Assisting Account Receivable: Support processing all Accounts Receivable related General Ledger journals, Monitor Aged Debtor list to prioritise outstanding debt, Allocate all incoming monies, Reconciling all customer accounts, Assist in the recovery and management of debt
- Collections of Outstanding Debt by phone, Issuing of credit notes.
- Assisting reconciliations of accounts receivable.
- Administration: Maintain and update cost coding and claims, Answering phones, responding to enquiries and taking messages.
Marketing Research Interviewer
NWC Opinion Research Corporation
01.2007 - 09.2007
- Collecting quantitative market research date: B2B Customer satisfaction questionnaire and customer feedback, Telephone interviewing, mail surveys and online surveys
- Customer service including handling customers' complaint
- Brand campaign and product promotions advise, Build good relationship with regular customers.
- Data processing and coding
- Analysis and interpretation of results
- Executive reports including graphics
- Marketing implications
Education
Bachelor of Commerce (Finance and Marketing) -
Curtin University
Skills
- Strong communication skills: able to motivate and communicate well with others, strong peer and customer relationships and highly skilled at liaising with others at different level
- Excellent planning and organisational skills: advanced time-management and teamwork abilities to achieve organisational goals under high pressure and meet multiple deadlines
- Great attention to details: capable of ensuring accuracy and completeness of particulars while handling various accounting duties
- Knowledge and experience of MYOB, SAP and health insurance industry
- Superb problem solving and analytical skills: experienced in conducting independent research and data analysis, ability to develop well-reasoned and integrated solutions
References
References are available on requests
Timeline
Finance Accounts Receivable
The Pharmacy Guild of Australia
11.2022 - Current
Operational Consultant - Corporate
Medibank Pty Ltd
09.2015 - 11.2022
Finance Officer
Medibank Health Solutions Pty Ltd
12.2011 - 09.2015
Bookkeeper
Sound and Music Pty Ltd
10.2008 - 11.2011
Assistant Accounts Receivable
Bardot Pty Ltd
10.2007 - 09.2008
Marketing Research Interviewer
NWC Opinion Research Corporation
01.2007 - 09.2007
Bachelor of Commerce (Finance and Marketing) -
Curtin University
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