Ke-Linh O'Brien
Summary
Motivated and adaptable professional with experience in retail, disability support, and aged care. Known for providing excellent customer service, supporting vulnerable individuals, and working effectively in team environments. Currently seeking part-time work while pursuing further studies. Brings a compassionate, solutions-focused approach and a strong work ethic.
Overview
5
5
years of professional experience
Work History
Personal Care Assistant
Estia Health Wodonga
09.2024 - 07.2025
- Delivered personal care to residents, assisting with daily activities such as bathing, dressing, and grooming.
- Built meaningful relationships with residents, supporting emotional well-being.
- Monitored health changes and reported concerns to nursing staff.
- Maintained safety and hygiene standards in compliance with health regulations.
- Collaborated within a multidisciplinary care team.
Disability Support Worker
Rie Care
03.2023 - 08.2024
- Supported clients living with disabilities in achieving daily living goals and community participation.
- Assisted with personal care, medication prompts, meal preparation, and household tasks.
- Facilitated engaging activities to promote independence and well-being.
- Maintained accurate documentation and communicated effectively with families and support teams.
- Adapted support strategies to meet individual needs, ensuring a person-centred approach.
Student Placement - Personal Care Assistant
Bethania Haven Aged Care Facility
01.2023 - 02.2023
- Supported residents with personal care and daily living activities.
- Built rapport by engaging with residents and providing compassionate support.
Hair Salon Assistant
Kyalicious Hair & Beauty
10.2020 - 03.2021
- Delivered warm, professional customer service to walk-in and scheduled clients.
- Maintained a clean and organised salon environment.
- Supported stylists by managing supplies and assisting with basic salon duties.
- Prepared clients for services with shampoo and comfort checks.
Education
Certificate III - Individual Support
Ashley Institute of Training
Logan Central 02.2022
Skills
- Strong customer service skills
- Adaptability in dynamic environments
- Compassionate and empathic care approach
- Collaborative problem-solving abilities
- Detail-oriented and organized
- Effective resolution of high-pressure scenarios
Timeline
Personal Care Assistant
Estia Health Wodonga
09.2024 - 07.2025
Disability Support Worker
Rie Care
03.2023 - 08.2024
Student Placement - Personal Care Assistant
Bethania Haven Aged Care Facility
01.2023 - 02.2023
Hair Salon Assistant
Kyalicious Hair & Beauty
10.2020 - 03.2021
Certificate III - Individual Support
Ashley Institute of Training
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