Keabetswe Ramalepa

I am an experienced and accomplished Medical Scientist with considerable years in a general clinical laboratory including Microbiology, Mycobacteriology, Haematology, Coagulation, Blood Bank, and Blood Transfusion. By virtue of having worked in different levels of the healthcare system from primary hospital laboratory with a lot of manual processes to Referral Laboratories I am quite experienced in many departments of the Pathology laboratory. Blood Transfusion was one department where I gained a lot training and experience in the bench as well as a Safety Officer. The experience of supervising other technicians and scientists in busy hospitals adequately prepared me for high standard customer care for both internal customers like clinicians, other departments and external ones like vendors, suppliers, engineers, primary health care facilities and other government departments. I am an individual with not only a passion of creativity, but I have a clear record of achievements in several areas where I worked as outlined below. The need of the skill of multi-tasking has been sharply on the rise in many organisations as it helps reduces “Muda” which means wastefulness of resources in the course carrying our business processes, and I am well suited to provide such as I am fully aware of the Lean principles. These principles help me prioritise the work before me to meet deadlines and complete tasks accurately. I am teachable and keen to expand knowledge in other sectors of health in order to obtain more experience and enable career development. Confident communicator with outstanding customer service and with the ability to build excellent relations in working collaboratively with others, industry colleagues and clients. Strong team player but driven to work alone to achieve goals when duty calls. Areas of my expertise include: Quality Management System (QMS) and Safety Can Implement Internal Quality Control for all tests as per hospital policy Able to perform Monthly Customer Feedback Able to timely participate in External Quality Assessment/Proficiency for tests enrolled Annual Customer Survey and Corrective actions Able to follow Equipment Maintenance Guidelines for all equipment Complaint Resolution within Set Standards Confidently able to write QMS Documents as per ISO 15189:2012 Compliance to Occupational Health and safety Can do Hospital General Internal Quality Survey Hazard Identification and Risk Management activities Can confidently carry out Internal Audits in the laboratory under several topics Able to do Corrective and Preventive Action Able to carry out Method Verification for both Qualitative and Quantitative methods Administrative Annual Budgeting for Cost Control for the section I supervise Can Implement Stock Control to avoid overstocking and understocking Able to use Statistical Analysis for operational activities plan and budgeting Able to do Laboratory monthly and Annual Reports Statistical Report Writing for both internal and external clients Record management and Archiving Technical Blood Grouping and Cross matching Testing Samples using ELISA and Molecular Systems Equipment maintenance, care and operation Blood stock control Issuing and reclaiming blood manually and using Blood Management Program.

• Department of Transport WA (2006) Western Australian ‘C’ Class Driver’s Licence expires 2023
• Working with Children Check Western Australia Expires 2022

• Australian Institute of Medical Scientists
• Botswana Institute of Clinical Laboratory Professionals
• Botswana Health Professionals Council
• South African Institute of Medical Research