Keagan Murray

• Enhanced customer satisfaction by providing timely and efficient drink orders.
• Maintained a clean and organized bar area for an enjoyable customer experience.
• Trained new staff members in proper bartending techniques and procedures.
• Served high customer volumes during special events.
• Conducted regular inventory count to keep bar and drink supplies stocked.
• Collaborated with team members to ensure smooth service during peak hours.
• Handled cash transactions accurately, balancing the register at the end of each shift.

• Enhanced landscape aesthetics by assisting with the design and implementation of garden layouts.
• Increased client satisfaction by providing personalized gardening solutions tailored to their needs.
• Improved plant health and growth with thorough soil preparation, fertilization, and irrigation techniques.
• Applied fertilizers and pesticides to outdoor areas according to safety standards.
• Coordinated with other landscaping professionals to improve outdoor areas.
• Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
• Assisted with irrigation system maintenance and repair.
• Identified and removed invasive plants and noxious weeds.
• Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
• Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
• Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.

I regularly ran the 'sports bar' which involved working a large variety of customers as well as knowledge of TAB and Keno systems both manually and digitally.
• Manager experience included till counting, lodging reports via excel and team management.
• Workplace often held large band nights of 250+ people that i would bartend/manage, often as the only available staff member.

Achievements - Covered in a Management role during COVID included:

• working with minimal staff, hygiene in all areas, working on 'standby' at all times.

• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Consist liason with customers to deliver outstanding service and engage in positive conversation at all times.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Assisted with staff training, sharing expertise in bartending techniques and customer service.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Recruited and trained new bartenders to help maintain a motivated and positive team.
• Kept bar stocked.

• Improved product quality by conducting thorough inspections and identifying faults quickly.
• Enhanced production efficiency by implementing standardized inspection processes and procedures.
• Collaboration with production teams for effective quality control.
• Customer liason.