Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kealie Hannaford

Bondi,Australia

Summary

A dedicated and hardworking individual with excellent communication skills and willingness to learn and grow within a team- orientated environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Receptionist

Millers Turf
03.2018 - Current
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Veterinary Assistant/ / Receptionist/ Student

Rose Bay Vet Hospital
08.2020 - 12.2022
  • Enhanced patient care by providing assistance in examinations, treatments, and surgeries.
  • Improved clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and animal housing facilities.
  • Increased accuracy of medical records by diligently updating patient information during each visit.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.

Dental Assistant

Baulkham Hills Dental
02.2017 - 02.2018
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.

Customer Service Cashier

IGA Supermarket
01.2013 - 10.2017
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

Education

Bede Polding College
Bligh Park, NSW
12.2014

Skills

  • Great interpersonal skills
  • Adaptability
  • Ability to work well under pressure
  • Time management/ Punctual
  • Team player with a positive and professional attitude
  • Customer focused with a keen attention to detail

Certification

Current NSW RSA & First Aid

Timeline

Veterinary Assistant/ / Receptionist/ Student

Rose Bay Vet Hospital
08.2020 - 12.2022

Receptionist

Millers Turf
03.2018 - Current

Dental Assistant

Baulkham Hills Dental
02.2017 - 02.2018

Customer Service Cashier

IGA Supermarket
01.2013 - 10.2017

Bede Polding College
Kealie Hannaford