Kealie Hannaford
Bondi,Australia
Summary
A dedicated and hardworking individual with excellent communication skills and willingness to learn and grow within a team- orientated environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receptionist
Millers Turf
03.2018 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Veterinary Assistant/ / Receptionist/ Student
Rose Bay Vet Hospital
08.2020 - 12.2022
- Enhanced patient care by providing assistance in examinations, treatments, and surgeries.
- Improved clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and animal housing facilities.
- Increased accuracy of medical records by diligently updating patient information during each visit.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Dental Assistant
Baulkham Hills Dental
02.2017 - 02.2018
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Customer Service Cashier
IGA Supermarket
01.2013 - 10.2017
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Education
Bede Polding College
Bligh Park, NSW12.2014
Skills
- Great interpersonal skills
- Adaptability
- Ability to work well under pressure
- Time management/ Punctual
- Team player with a positive and professional attitude
- Customer focused with a keen attention to detail
Certification
Current NSW RSA & First Aid
Timeline
Veterinary Assistant/ / Receptionist/ Student
Rose Bay Vet Hospital
08.2020 - 12.2022
Receptionist
Millers Turf
03.2018 - Current
Dental Assistant
Baulkham Hills Dental
02.2017 - 02.2018
Customer Service Cashier
IGA Supermarket
01.2013 - 10.2017
Bede Polding College