Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kealy O’Shea

Shell Cove

Summary

I am a bubbly personality who is also a dynamic and results-driven professional with strong leadership and analytical skills, honed at Flipout. Proven track record in enhancing team efficiency and customer satisfaction as an Online Personal Shopper at Woolworths. Adept at conflict resolution and maintaining attention to detail, consistently achieving high-quality outcomes in fast-paced environments, I am adaptable and always willing to learn new things and gain more experience. I am looking for a workplace that will assist me in developing my personal skills and allowing me to grow in general.

Overview

4
4
years of professional experience

Work History

Supervisor

Flipout
03.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Online Personal Shopper

Woolworths
03.2024 - 09.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Online Personal Shopper

Coles Supermarket
10.2021 - 02.2023
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Often placed into an afternoon supervisor role where I would oversee staff as well as orders being handed over.

Education

Bachelor of Exercise Science And Rehabilitation -

University of Wollongong
Wollongong, NSW
12-2026

Skills

  • Analytical thinking
  • Conflict resolution
  • Excel experience
  • Attention to detail
  • Coaching and mentoring
  • Quick thinking
  • Goal oriented

Timeline

Online Personal Shopper

Woolworths
03.2024 - 09.2024

Supervisor

Flipout
03.2023 - Current

Online Personal Shopper

Coles Supermarket
10.2021 - 02.2023

Bachelor of Exercise Science And Rehabilitation -

University of Wollongong

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Kealy O’Shea