Kealy White
Summary
Collaborative worker with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure an animal care position.
Overview
3
3
years of professional experience
Work History
Customer Service
Cockatoo IGA
12.2020 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Trained new personnel regarding company operations, policies and services.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Childcare Worker
Cockatoo Community Childcare
04.2022 - 04.2022
- Engaged with children for my schools compulsory work experience.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Promoted good behaviour with positive reinforcement methods.
Customer Service
The Farmers Boot
09.2020 - 10.2020
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Responded proactively and positively to rapid change.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
No Degree -
Emerald Secondary College
Emerald, VIC12.2023
No Degree - Animal Sciences
Box Hill Institute of TAFE
Melbourne, VIC12.2023
Skills
- Invoice Preparation and Processing
- Staff Training
- Store Maintenance
- Team Development
- Managing Multiple Tasks
- Problem-Solving Ability
- Respectful
- Good communication
- Inclusive
- Considers others opinions and feelings
Timeline
Childcare Worker
Cockatoo Community Childcare
04.2022 - 04.2022
Customer Service
Cockatoo IGA
12.2020 - Current
Customer Service
The Farmers Boot
09.2020 - 10.2020
No Degree -
Emerald Secondary College
No Degree - Animal Sciences
Box Hill Institute of TAFE
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