Keane Gregory Jai Marshall
Lennox Head,NSW
Summary
My varied roles have all had a strong customer service focus, and I pride myself on representing the company I work for, to ensure complete customer satisfaction. My strengths include a calm approach, honest hardworking attitude, and a desire to ensure the customer experience is second to none.
From Hospitality work I have became reliable and hardworking individually or in teams to serve several customers per shift. Experience in day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
DOB 07/03/2005
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ski Lift Operator
Thredbo
Thredbo Village, NSW
06.2024 - Current
- Monitored customer safety while riding the ski lift by ensuring proper seating position and adherence to safety rules.
- Inspected ski lift equipment and reported any malfunctions or damage to supervisor.
- Assisted customers with loading and unloading of the ski lift.
- Checked weather conditions regularly throughout shift for potential changes in operational requirements due to inclement weather or other environmental factors.
- Assisted customers with questions or concerns related to their ride on the ski lift.
- Managed traffic flow at loading areas and communicated effectively with patrons during peak hours of operation.
Bartender
Mr Tipsys
Lennox Head, NSW
06.2023 - 05.2024
- Assisted in setting up the bar for service shift.
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Processed payments accurately and efficiently with POS system.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Developed good working relationships with fellow employees through effective communication.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Performed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Kitchen Hand
Mr Tipsys
Lennox Head, NSW
11.2021 - 04.2023
- Cleaned dishes, pots, pans and utensils.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Operated dishwashers to sanitize dishes and silverware.
- Restocked condiments on tables throughout restaurant dining room.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
Education
High School Diploma -
Ballina Coast Highschool
Ballina, NSW11-2023
Skills
- Customer Service
- Teamwork and collaboration
- Problem solving
- Capable of working long hours
- Responsible Alcohol Service
- Time management
- Reliability
- Hardworking
- Consistent positive attitude
Affiliations
- Snowboarding
- Boxing
- Exercising in the gym
Certification
- RSA (Responsible Service of Alcohol
- Australian White Card
- Certificate III in Business Services
- P2 Australian license
- Coaching Certificate
- First Aid Certificate
References
- Pete Walker (Mr Tipsys) 0401 185 746 careers@mrtipsys.com.au
- Dylan Stoyle , Thredbo Assistant Lifts Manager dylan_stoyle@evt.com
Timeline
Ski Lift Operator
Thredbo
06.2024 - Current
Bartender
Mr Tipsys
06.2023 - 05.2024
Kitchen Hand
Mr Tipsys
11.2021 - 04.2023
High School Diploma -
Ballina Coast Highschool
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