Keanne Choi
Summary
A result-oriented and adaptable person. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. I am seeking an opportunity in working in the marketing field to leverage skills where I can execute to the best of my ability with a strong ambition and passion
Overview
4
4
years of professional experience
Work History
Barista
Cinnabon
Sydney, NSW
03.2023 - 09.2024
- Proactively worked side by side with colleagues to ensure consistent, high-quality customer service was maintained and presented
- Maintained a clean and organized workspace for optimal productivity and safety.
Industry Internship Project
TATA India
Sydney, NSW
02.2024 - 05.2024
- Collaborated with interdisciplinary teams to ensure a comprehensive approach to developing marketing initiatives
- Successfully transitioned projects from ideation through execution, ultimately leading to increased revenue and market share for the company.
- Evaluated program effectiveness using data-driven approaches, making informed decisions about future initiatives based on measurable outcomes.
- Conducted market research to identify customer needs and preferences.
Insurance Internship
AIA HK
Remote
02.2021 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
All Rounder
Na.Bi Cafe
Hong Kong
12.2020 - 01.2022
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, proven ability to work productively in a team setting
- Self-motivated, with a strong sense of personal responsibility.
- Handled customer requests and complaints professionally and escalated to the manager when necessary
Front House
Tuckshop by Social Club
Hong Kong
06.2020 - 12.2020
- In charge of serving customers in a fast-paced environment
- Handled customer orders, advised on specials, and modified orders to suit customer needs
- Resolved guest complaints or concerns professionally to ensure customer satisfaction.
Education
Bachelor of Commerce - Finance & Marketing
University of Sydney
Sydney, NSW06.2024
Skills
Strong teamwork and collaboration skills
Proficient in market research techniques and data analysis
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Canva)
Familiar with digital marketing strategies
Excellent written and verbal communication skills
Creative thinking and problem-solving abilities
Strong organizational and time management skills
Language
Cantonese - Native
English - Advanced (IELTS 7.5/9)
Mandarin - Advanced
Korean - Fluent
Timeline
Industry Internship Project
TATA India
02.2024 - 05.2024
Barista
Cinnabon
03.2023 - 09.2024
Insurance Internship
AIA HK
02.2021 - 12.2023
All Rounder
Na.Bi Cafe
12.2020 - 01.2022
Front House
Tuckshop by Social Club
06.2020 - 12.2020
Bachelor of Commerce - Finance & Marketing
University of Sydney