Keanu Thomas
Cairns,QLD
Summary
Results-driven sales professional with strong experience in membership services and client relations. Proven track record of fostering team collaboration and adapting to evolving challenges to achieve high-impact results. Skilled in customer engagement, relationship building, and communication, with focus on delivering exceptional service and driving membership growth. Reliable, adaptable, and committed to organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Membership Consultant
World Gym
01.2024 - Current
- Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.
- Provided exceptional customer service during all interactions with both current and prospective members, reinforcing brand reputation for excellence.
- Cultivated a welcoming atmosphere within the facility, fostering a sense of community among members that supported long-term loyalty.
Sales Team
Fitness Cartel
02.2023 - 12.2023
- Achieved sales targets consistently by implementing innovative sales techniques and utilizing comprehensive product knowledge.
- Increased sales revenue by developing and implementing effective technical sales strategies.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Team Member
Woolworths
01.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Redlynch State Collage
Redlynch, QLD09-2022
Skills
- Membership sales
- Customer engagement
- Sales strategies
- Product knowledge
- Customer service
- Team collaboration
Certification
Cert II in Security Operations
Timeline
Membership Consultant
World Gym
01.2024 - Current
Sales Team
Fitness Cartel
02.2023 - 12.2023
Team Member
Woolworths
01.2022 - 01.2023
High School Diploma -
Redlynch State Collage
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