Summary
Overview
Work History
Skills
Accomplishments
Software Abilities
Training And Education
Availability
Personal Information
References
Timeline
Generic

K.E.C Vidya Sagar Raju

Brunswick west,Australia

Summary

Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. focused on promoting team adaptability and cohesion. Meticulous attention to detail and successful track record of accomplishing projects on time and within budget constraints. Knowledgeable about planning and executing projects.

Overview

8
8
years of professional experience

Work History

System Analyst

Ind
  • Monitoring incident requests and responding accordingly
  • Managing user requirements
  • Posting requirements for tasks based on SLA’s priorities
  • Solving issues and performing data reports.

Business Founder/ Owner

Aus
10.2022 - 12.2023
  • Daily meeting the participant and scheduling appointments for his/her well-being
  • Understand and implement the supports required to my participants
  • Research to find the participant a new activity and engage them accordingly
  • Creating business invoices to NDIS fund manager.

Customer Service Assistant

Aus
07.2021 - 04.2022
  • Using online systems to access customer data and answer customer queries
  • Maintain accurate customer records
  • Liaise with other internal areas
  • Consistently meet set KPIs
  • Escalate more complex customer enquiries to relevant channels.

Casual Supervisor

Aus
05.2021 - 07.2021
  • Managing workflow and stock management
  • Creating team schedules.

Customer Service Assistant

Aus
02.2021 - 05.2021
  • Assesses the credit history and financial capacity of loan applicants
  • Processes loan applications
  • Ensures compliance with documentation standards.

Logistics manager

Aus
12.2019 - 02.2021
  • System operator, Includes software and hardware
  • Collecting and analysing data associated with deliveries and reporting on outcome
  • Warehouse management – organising rosters
  • Responsible for LSA performance review.

Project Analyst

Ind
02.2019 - 11.2019
  • Overseeing work by contractors and reporting on variations to work order
  • Account monitoring and managing paperwork associated with contractors and services provided
  • Publishing weekly and monthly account billing based on client’s requirements
  • Creation of data entries and work orders
  • Preparing and reviewing submissions and reporting concerning the organisation’s activities.

Associate Professional Program Controller

Ind
02.2016 - 02.2019
  • Working with project managers, architects and others to ensure that goals are met
  • Research and analysis of existing systems
  • Involving in program testing and project deployments
  • Reviewing and arranging new office accommodations.

Skills

  • Team leadership and management
  • Employee Scheduling
  • Technical Analysis
  • Project Documentation
  • Agile Methodology
  • Business Process Analysis
  • Organizational Change Management
  • Flexible and Adaptable
  • Scrum Framework

Accomplishments

Global level appreciation and recognition for completion of CMMI CMMI-SVC L5 Assessment certification

Software Abilities

  • Computer software proficiency
  • Operating system
  • Continuous integration
  • Version control
  • Platform
  • MS office
  • Dev-ops
  • Agile methodology

Training And Education

  • Bachelor Of Computer Science, Aurora College, 2012, 2015
  • MPC, Sri Gayatri Junior College, 2010, 2012

Availability

Fully available, Immediate start

Personal Information

Date of Birth: 03/01/1995

References

  • Deepak, 4PX employee, 0404814914
  • Mathan, ISS Facility Services Employee, 0411922667

Timeline

Business Founder/ Owner

Aus
10.2022 - 12.2023

Customer Service Assistant

Aus
07.2021 - 04.2022

Casual Supervisor

Aus
05.2021 - 07.2021

Customer Service Assistant

Aus
02.2021 - 05.2021

Logistics manager

Aus
12.2019 - 02.2021

Project Analyst

Ind
02.2019 - 11.2019

Associate Professional Program Controller

Ind
02.2016 - 02.2019

System Analyst

Ind

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K.E.C Vidya Sagar Raju