Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ked Yamakanond

Mermaid Waters,Qld

Summary

Proven adaptability and expertise, demonstrated through impactful contributions at Woolworths Group. Excelled in enhancing front-end functionality and site accessibility, while ensuring seamless integration with back-end systems. Skilled in maintaining high code standards and improving customer satisfaction, showcasing a unique blend of technical prowess and exceptional service orientation. Reliable and upbeat , successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

29
29
years of professional experience

Work History

Front End Team Member

Woolworths Group
07.2021 - Current
  • Troubleshot production issues efficiently while minimizing downtime, quickly resolving complex bugs related to front-end functionality or performance problems.
  • Collaborated with cross-functional teams to ensure seamless integration of front-end components with back-end systems.
  • Conducted regular code reviews to maintain high-quality code standards within the team, identifying areas for improvement or optimization.
  • Improved site accessibility, ensuring compliance with WCAG guidelines and ADA standards.

International Cabin Crew

Qantas Airways
09.1995 - 10.2021
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.

Education

TAFE NSW

High School Diploma -

Killarney Heights High School
11.1992

Skills

  • Customer Service
  • Problem-Solving
  • Time Management
  • Strong Communication and Interpersonal Skills
  • Multitasking
  • Excellent Communication
  • Positive Customer Engagement
  • Relationship Building
  • Product Knowledge
  • Interpersonal Skills
  • Professionalism
  • Interpersonal Communication
  • Product and Service Sales
  • Meeting Sales Goals
  • Exceeding Customer Expectations

Languages

Thai
Limited Working

Timeline

Front End Team Member

Woolworths Group
07.2021 - Current

International Cabin Crew

Qantas Airways
09.1995 - 10.2021

TAFE NSW

High School Diploma -

Killarney Heights High School

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Ked Yamakanond