Kedar Dutt

Conducted daily vehicle maintenance checks prior to departures.

Organized parcels by designated areas for efficient loading.

Loaded van according to orders while ensuring safety protocols.

Adhered to all traffic regulations during timely parcel deliveries.

Executed deliveries and collected pickups within specified time frames.

Returned to base after unloading van and submitted all paperwork promptly.

• Managed quality control and maintained high level of customer satisfaction.
• Maintained relationships with existing customers while seeking new ones.
• Delivered high level of customer service and support by answering questions and returning phone calls quickly.

• Manage the smooth operation of the store, and take the lead in achieving customer satisfaction, profit, sales and employee performance goals
• Managing and motivating a team to increase sales and ensure efficiency
• In consultation with Customer Service Manager, formulate and implement service standards
• In consultation with Senior Management, achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Managing stock levels and making key decisions about stock control on the basis of analyzing sales figures and forecasting future sales
• Organizing special local promotions, special prices, displays, targeted local advertisements for maximizing sales and profitability
• Maintaining awareness of possible trends/ events in future, understanding forthcoming customer initiatives, monitoring what local competitors are doing and ensure appropriate actions are taken to maintain leading position
• In consultation with Project Administrator, identify and finalize different service providers for local Services and Purchases
• Negotiate with corporate clients and bulk customers on prices and terms of service
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
• Providing a safe and clean store environment to employees and customers

• Manage various in-house projects to meet specific targets of cost savings, meeting financial targets, meet efficiency targets, maximize returns
• Work with the different suppliers and maintain rapport and good working relationship with sub-contractors, suppliers and personnel
• Provide administration for Contracts and Agreements including management of variances from the scope, Prepare and manage applications for new contracts; Developing, analyzing & negotiating contract changes
• Ensuring timely and quality delivery of goods and services as per the contract
• Responding to suppliers enquiries & resolving problems in relation to the scope of services.
• Managing paper work, Preparing & reviewing monthly reports.
• Preparing financial and costing documentation including Profit forecast and Budget adherence
• Ensure compliance with legislation, organizational policies and procedures
• Identify and take preventive action for any possible risk, in conjunction with discussions with Management