Summary
Overview
Work History
Education
Skills
References
Timeline
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Keean Rakoia

Mawson Lakes,SA

Summary

I am an 18-year-old university student who is currently studying for the Bachelor of Laboratory Medicine (Honours) at the University of South Australia, hoping for either a part-time or a casual position in any field. I possess a large skillset such as being reliable and possessing outstanding communication skills which would certainly allow me to perform greatly when undertaking tasks required by my employer. My discipline as shown throughout my application throughout my Year 12 studies would serve well in allowing me to fully focus on any task given to me.

Overview

5
5
years of professional experience

Work History

Pick/Package Handler

Toll People
03.2023 - Current
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Invoice Maker/Balloon Handler/Customer Service

Balloon Decors By Tei
01.2019 - 05.2023
  • Responded to customer requests for products, services, and company information.
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Documented customer interactions and transactions for accurate, up-to-date records.
  • Fielded customer complaints, escalating complex issues to management for resolution.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Bachelor of Laboratory Medicine - Health

University of South Australia
Adelaide, SA
11.2026

Skills

  • Planning and Coordination
  • Organizational Skills
  • Customer Service
  • Self-Motivated
  • Friendly, Positive Attitude
  • Social Perceptiveness
  • Written Communication

References

  

Innika Ackerley: Head of Psychology Endeavour College, Mawson Lakes SA 5095

Mobile: 0405 357 448, Email: innika.ackerley@endeavour.sa.edu.au 

Annicka Adolphi: English Teacher Endeavour College, Mawson Lakes SA 5095 Email: annicka.adolphi@endeavour.sa.edu.au 

Yvonne Hearn: Chemistry Teacher Endeavour College, Mawson Lakes SA 5095, Email: yvonne.hearn@endeavour.sa.edu.au 

Timeline

Pick/Package Handler

Toll People
03.2023 - Current

Invoice Maker/Balloon Handler/Customer Service

Balloon Decors By Tei
01.2019 - 05.2023

Bachelor of Laboratory Medicine - Health

University of South Australia

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Keean Rakoia