Keelee Toetu
Seaton,South Australia
Summary
Outgoing & friendly barista and front-of-house expert from Blefarri Cafe & Cuccina, well adapted in coffee machine operation and exceptional customer service. Excelled in multitasking and time management, ensuring high productivity and customer satisfaction. Trained new staff, enhancing team efficiency. Skilled in cash handling and POS systems, consistently fostering loyalty through professional complaint resolution.
Overview
2
2
years of professional experience
Work History
Barista/FOH
Blefarri Cafe & Cuccina
02.2023 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Used POS system to accurately enter orders and process payments (Cash & Eftpos).
- Ensure stock is always up to date (syrups, sugar, beans, straws, cups, hot choccy).
- Multitask food & coffee machine.
- Maintain a fast pace in making coffee for customers as well as catering orders.
Barista/Sandwich Artist
Charlie West Cafe
01.2022 - 01.2023
- Kept workplace clean and organized in line with restaurant policies.
- Prepared salads, soups and sandwiches for customers.
- Utilize different types of bread (Focaccia, Piadina, Wraps)
- Ensure catering is ready for pickup
- Properly labeled dates, stored food and fresh ingredients in cooler or freezer to optimize freshness and when used by.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Completed milkshakes, smoothies and ice cream desserts for customers.
Education
First Aid Certificate
08.2023
Health & Safety Course
03.2019
CHTS Certificate II,Responsible Service Of Alcohol
2019
Seaton High School
Seaton, SA11.2018
AETS Barista Course
2018
Skills
- Opening and closing duties
- Friendly and outgoing
- Cash Handling
- Coffee machine operation
- Exceptional customer service
- POS Systems
- Food & Sandwich Preparation
- Time Management
Timeline
Barista/FOH
Blefarri Cafe & Cuccina
02.2023 - 11.2023
Barista/Sandwich Artist
Charlie West Cafe
01.2022 - 01.2023
First Aid Certificate
Health & Safety Course
CHTS Certificate II,Responsible Service Of Alcohol
Seaton High School
AETS Barista Course
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