Overview
Work History
Skills
Websites
Published Work
Volunteer Experience
References
Timeline
Generic

Keeley Smith

Terrigal,NSW

Overview

11
11
years of professional experience

Work History

Behaviour Support Practitioner

Care Squared
02.2023 - Current
  • Enhanced patient outcomes by implementing evidence-based practices and closely monitoring progress.
  • Improved efficiency within the practice by proactively identifying bottlenecks in workflow processes and implementing targeted improvements.
  • Provided care to over 30 clients weekly.
  • Streamlined clinic operations by optimising appointment scheduling and improving documentation processes.
  • Conducted comprehensive assessments of patients'' physical, emotional, social, and environmental factors to inform accurate diagnoses and effective treatment plans.

Researcher for Research Department

Justice Health and Forensic Mental Health NSW
07.2021 - 02.2023
  • Enhanced research quality by implementing advanced data analysis techniques and tools.
  • Streamlined data collection processes for increased efficiency and accuracy in research findings.
  • Developed innovative research methodologies, contributing to breakthrough discoveries in the field.
  • Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
  • Secured funding for critical research projects through persuasive grant writing and effective networking.
  • Managed multiple research projects simultaneously, ensuring timely completion within budget constraints.
  • Synthesized large volumes of information, identifying key trends and patterns relevant to research objectives.

Assistant Manager / Buyer

ESS Board Store
05.2013 - 09.2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Conducted employee performance evaluations for 50 staff members, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Skills

    • Critical Thinking
    • Solution Quality Assurance
    • Data Synthesis
    • Attention to Detail
    • Documentation and Reporting
    • Qualitative and Quantitative Research
      • Patient Interviewing
      • Data analysis
      • Strategic planning
      • Operations Management
      • Employee Performance Evaluations
      • Recruiting and Interviewing

Published Work

  • Inquiry into Family, Domestic and Sexual Violence – Submission to the House of Standing Committee on Social Policy and Legal Affairs;
  • Submission to the NSW Joint Select Committee on Coercive Control in Domestic Relationships;
  • Bail Law and Procedures they apply to Violent Offenders (Position paper);
  • Working with Men's Behavioural Change Programs (Position paper);
  • Submission to the Committee on Children and Young People – Inquiry into Child Protection and Social Service System;
  • Police Domestic and Family Violence Policy and Practice (Position paper);
  • Submission to the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability; and
  • Criminalising Coercive Control.

Volunteer Experience

Women’s Safety NSW, 03/01/20, 06/01/21, Research Analyst

References

  • Sarah Markham, Forensic National Operations Manager of Behaviour Support, Care Squared, 0447 147 021, Sarah.markham@caresquared.com.au
  • Dr. Julia Bowman, Research Operations Manager, Justice Health and Forensic Mental Health Network, 0407 270 034, Julia.bowman@health.nsw.gov.au
  • Tim Machon, Manager, ESS Board Store, 0484 334 475, tim@rush.net.au
  • Hayley Foster, CEO, Women’s Safety NSW, 0474 779 847, ceo@womenssafetynsw.org.au

Timeline

Behaviour Support Practitioner

Care Squared
02.2023 - Current

Researcher for Research Department

Justice Health and Forensic Mental Health NSW
07.2021 - 02.2023

Assistant Manager / Buyer

ESS Board Store
05.2013 - 09.2021

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