Keelie Lillo
Mount Waverley,VIC
Summary
Proven to enhance customer satisfaction and team productivity, my tenure at Coffeebar showcases my ability to foster strong relationships and streamline operations. Adept in photography and videography, I blend creative thinking with attention to detail, achieving significant improvements in service quality and operational efficiency.
Australian Visa
I am an American on a Bridging Visa. Waiting on Finalization on my Partner Visa. Excited to be living in Australia and meeting new people.
*Working Holiday Visa - November 2022-2023
*Bridging Visa - November 2023-NOW
*Partner Visa - Waiting for finalization
Overview
7
7
years of professional experience
Work History
Barista
Billys Kitchen - Melbourne, VIC
12.2023 - 06.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Santaland Photographer
Solution Entertainment - Melbourne, VIC
11.2023 - 12.2023
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Developed strong relationships with clients through clear communication and professionalism.
Barista
Only Hospitality - Melbourne, VIC
05.2023 - 11.2023
- Achieved consistent positive feedback from customers with well-crafted beverages and attentive service.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Demonstrated versatility by mastering various roles within the coffee shop, including cashier, barista, and food preparation tasks.
- Increased speed of service by optimizing beverage preparation techniques and utilizing time-saving equipment features effectively.
Barista
Nikos Cakes - Melbourne, VIC
01.2023 - 05.2023
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Ensured optimal espresso extraction with precise grinding adjustments, regular machine maintenance, and quality control measures.
- Accelerated order completion times by efficiently multitasking between brewing, steaming, pouring, and serving various drinks simultaneously.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
Head Barista
Coffeebar - Truckee, CA
01.2022 - 12.2022
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Increased sales through effective upselling techniques and recommending appropriate menu items.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Streamlined operations by creating efficient work schedules for barista team members.
Freelance Photographer
Myself - Reno, NV
01.2021 - 12.2021
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
Cast Member
Walt Disney World Resort - Orlando, FL
08.2019 - 03.2020
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Contributed to the success of special events by executing assigned tasks efficiently and professionally.
Barista/Shift Leader
Dutch Bros - Reno, NV
11.2017 - 08.2019
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Developed and executed strategic plans for business growth, resulting in increased revenue and market share.
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
Video Production Intern
Sosutv - Reno, NV
05.2017 - 11.2017
- Enhanced video production quality by assisting in the setup and operation of camera, lighting, and audio equipment.
- Contributed to efficient video editing processes for timely project completion and client satisfaction.
- Supported creative team in scriptwriting and storyboard development, resulting in engaging content.
- Assisted in the coordination of on-location shoots to ensure smooth and timely productions.
Education
Associate of Arts - Cinematography
University of Reno, NV
Reno, NV06.2025
High School Diploma -
Reno High School
Reno, NV06.2017
Skills
- Customer Service
- Team Player
- Fast Learner
- Attention to detail
- Creative Thinking
- Task Prioritization
- Photography and Videography
Timeline
Barista
Billys Kitchen - Melbourne, VIC
12.2023 - 06.2024
Santaland Photographer
Solution Entertainment - Melbourne, VIC
11.2023 - 12.2023
Barista
Only Hospitality - Melbourne, VIC
05.2023 - 11.2023
Barista
Nikos Cakes - Melbourne, VIC
01.2023 - 05.2023
Head Barista
Coffeebar - Truckee, CA
01.2022 - 12.2022
Freelance Photographer
Myself - Reno, NV
01.2021 - 12.2021
Cast Member
Walt Disney World Resort - Orlando, FL
08.2019 - 03.2020
Barista/Shift Leader
Dutch Bros - Reno, NV
11.2017 - 08.2019
Video Production Intern
Sosutv - Reno, NV
05.2017 - 11.2017
Associate of Arts - Cinematography
University of Reno, NV
High School Diploma -
Reno High School
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