Summary
Overview
Work History
Education
Skills
Music
Languages
Timeline
Generic

Keelin Elliott

Gold Coast Varsity Lakes,QLD

Summary

I am an extremely reliable, very friendly, exceptionably punctual, adaptable and patient worker. My various experience in sales and customer service excels my interpersonal skills. I am a top quality team worker with a positive attitude and fantastic concentration and I am always willing to learn. I am highly computer literate also.

Overview

7
7
years of professional experience

Work History

Telesales Assistant - Assistant Manager

Kelco Communications - Vodafone
02.2021 - 07.2023
  • Selling broadband and mobile phone plans over the phone
  • Managing a team of up to 6 people
  • Organising daily targets for the team
  • Interviewing potential candidates for job
  • Organising Stock and ordering stock
  • Helping Customers with technical and logistical problems over the phone.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Sales Assistant

Rooneys Centra
07.2019 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Regularly reviewed promotional materials to verify accuracy of product information.
  • Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Was trusted with keys of the shop to open and close the shop in the mornings and evenings
  • Operate machinery such as cardboard baler for safe recycling of cardboard and plastic

Shop Floor Assistant

Timoneys Spar
02.2017 - 05.2019
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Butchers Assistant

Kavanaghs Supervalu
08.2016 - 02.2017
  • Rotated products to reduce meat spoiling and waste.
  • Ground, cut and arranged various meat products for sale.
  • Packaged and weighed products for customers and supported individual product selection process.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Followed strict food safety protocol as outlined by HACCP food handling guidelines.

Education

High School Diploma -

Abbey Vocational School
Donegal Town, Ireland
09.2016

Skills

  • Retail Space Planning
  • Microsoft Office Expertise
  • Staff Development
  • Statistical Data Gathering
  • Employee Coaching and Mentoring
  • Sales Reporting
  • Customer Service and Satisfaction
  • Recruiting and Interviewing
  • Time Management
  • Effective Selling Techniques
  • Sales and Marketing
  • Scheduling and Coordinating

Music

I am very interested in music as I would produce music using Logic Pro x in my spare time as well as Djing

Languages

English
Native or Bilingual

Timeline

Telesales Assistant - Assistant Manager

Kelco Communications - Vodafone
02.2021 - 07.2023

Sales Assistant

Rooneys Centra
07.2019 - 02.2021

Shop Floor Assistant

Timoneys Spar
02.2017 - 05.2019

Butchers Assistant

Kavanaghs Supervalu
08.2016 - 02.2017

High School Diploma -

Abbey Vocational School

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Keelin Elliott