Gina Hansen
Brisbane,QLD
Summary
A highly motivated and capable Professional with a genuine passion for working and supporting people who are experiencing challenges in their lives. Excellent track record in the Private and Not for profit sector with a broad range of skills acquired over various industries including Mental Health, Support Work, Case Work and Administration. Having a ‘hands on’ approach to all areas of the business and possessing excellent communication skills and organisational skills. A quick learner who can effortlessly fit into an existing established environment. Ability to effectively identify issues and navigate solutions while collaborating with clients and other Allied Health professionals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organiational growth. Experienced mental health professional prepared for this role with expertise in therapeutic techniques, client assessment, and personalized treatment plans. Strong focus on collaboration and achieving results in dynamic environments, adapting effectively to changing client needs. Skilled in communication, empathy, and critical thinking, fostering trust and positive outcomes. Reliable and flexible, ensuring high standards in service delivery.
Overview
26
26
years of professional experience
Work History
Mental Health Counsellor and Clinical Hypnotherapist
Nurtured Minds Therapy
10.2021 - Current
- Providing Counselling to clients aged 16 and over
- Providing Clinical Hypnotherapy to adults
- Providing Life coaching and emotional support clients from varied backgrounds
- Fostered positive change by helping clients replace negative thought patterns with healthier perspectives during hypnotherapy sessions.
- Utilised evidence-based hypnotherapy/NLP and Mindfulness practices to ensure effective and ethical treatment for clients.
- Expanded clientele base through targeted marketing efforts focused on highlighting clinical expertise and success stories.
- Provided compassionate support to clients navigating difficult life transitions or coping with grief and loss using specialised evidenced based techniques.
- Participated in ongoing professional development opportunities to stay informed about current best practices within the field of clinical hypnotherapy.
- Collaborated with other healthcare professionals to provide comprehensive care for clients with various mental health challenges.
Intensive Foster Care Fostering Case Worker
Foundations Care
12.2019 - 10.2021
- Carer recruitment and monitoring the quality of care being provided to children and young people living in out of home care
- Program Development and implementation for foster carers and children and young people in out of home care
- Assessed carer’s suitability including initial and renewal carer assessments
- Providing behaviour management training and support to Carer’s, provision of ongoing support, monitoring and supervision
- Liaising with all internal and external stakeholders involved in the process
- Delivery of Training to Carers, Stake Holders and Young People
- Cultivated strong people and communication skills with the ability to compassionately listen to the needs of others, develop relationships based on acceptance, trust and respect with exceptional problem solving and negotiation skills
Mental Health Support Worker
Artius
09.2018 - 06.2019
- Company Overview: Artius is a Mental Health Support Service that offer a wide range of services
- Documented clients' progress and worked with their individual team of healthcare professionals to facilitate clients' recovery
- Conducted psychosocial assessments on people with and at risk of developing mental illnesses to determine vocational readiness, cultural and substance abuse dependency, and counselled patients on the attainment of life goals outlined in their recovery program
- Delivered Low Intensity Cognitive Behaviour Therapy
- Facilitated workshops for people with and at risk of developing mental illnesses to teach skills such as communication, stress-management, teamwork, and overcoming substance abuse
- Co-Facilitated Drug and Alcohol Education Program within Maryborough Correctional Centre
- Artius is a Mental Health Support Service that offer a wide range of services
Property Manager/ Administration
Bargara Real Estate
01.2016 - 09.2018
- Managed a portfolio of over 85 properties, including managing all enquiries and liaising with owners and tenants, organising inspections and open homes, holiday accommodation bookings and management
- Collection of bonds, rents, deposits and fees in relation to properties
- Administrative functions in relation to the properties including manage all requests for maintenance, preparation of lease agreements, preparation of all marketing materials
- Improved administrative functions in the office and exceeded expectations in customer service
Fostering Case Worker
Churches of Christ Care
09.2014 - 10.2015
- Carer recruitment and monitoring the quality of care being provided to children and young people living in out of home care
- Assessed carer’s suitability including initial and renewal carer assessments
- Providing behaviour management training and support to Carer’s, provision of ongoing support, monitoring and supervision
- Liaising with all internal and external stakeholders involved in the process
- Cultivated strong people and communication skills with the ability to compassionately listen to the needs of others, develop relationships based on acceptance, trust and respect with exceptional problem solving and negotiation skills
Administration Officer
CJM Construction Consultants
01.2006 - 01.2014
- Managed all administrative functions of the business including customer service, phone enquiries, answering emails, sending of invoices, resolving all internal and external enquiries to provide positive solutions to issues
- Handled all financial management of the business, invoicing, accounts payables and receivable functions, maintaining a petty cash account
Youth Support Worker
Toowoomba Youth Service
12.1998 - 01.2002
- Company Overview: Toowoomba Youth Service works directly with young people in need through crisis accommodation and provide advice, counselling, mediation and practical assistance to families who may be experiencing difficulties
- Mental Health support work
- Crisis Counselling
- Crisis Intervention and court support
- Critical Incident Stress Debriefing
- Suicide prevention and education
- Supervised youth recreational activities and facilitated workshops surrounding education, employment and self-development
- Case management and emotional support to homeless young people
- Assisted with crisis intervention by redirecting negative behaviours, offered peer counselling and encouraged civic engagement with members of the surrounding community
- Ensured all case records and files were maintained in a proper manner and in accordance with confidentiality policy
- Recruitment and management of volunteers to assist with the delivery of programs to young people
- Toowoomba Youth Service works directly with young people in need through crisis accommodation and provide advice, counselling, mediation and practical assistance to families who may be experiencing difficulties
Education
Dale Carnegie immersion Program -
Dale Carnegie
01.2023
Diploma of Modern Psychology -
The Mind Academy
01.2021
Regional Extended Families Mediation Training -
01.2001
Cert III - Youth Work
01.2000
Bachelor of Science - Applied Psychology
University of Southern Queensland
01.1999
Skills
- Case Management
- Cognitive behavior therapy
- Grief and loss support
- Anxiety Management Techniques
- Advanced Hypnotherapy Techniques
- Neuro-Linguistic Programming
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Excellent Communication
- Active Listening
- Clinical Documentation
- Client Advocacy
- Crisis Intervention
- Suicide Prevention
Professional Development
- Non accredited courses obtained including Low Intensity Cognitive Behaviour Therapy (Flinders University), and a Drug and Alcohol Rehabilitation Program (Decisions) at Maryborough Correctional Centre working with Violent Offenders with Substance Abuse Issues.
- Completion of the Dale Carnegie – How to Win Friends and Influence people, Immersion Program.
References
- Jo Thomas, Service Manager, Lotus Place, 0423 346 287
- Kate Foat, Fostering Case Worker, Foundations Care, 0400 653 555
Profile Snapshot
- Mental Health Counsellor and Clinical Hypnotherapist, Nurtured Minds Therapy, Bundaberg, 10/21, Present
- Intensive Foster Care Case Worker, Foundations Care, Bundaberg, 12/19, 10/21
- Mental Health Support Worker, Artius, 01/18, 11/19
- Property Manager/ Administration, Bargara Real Estate, 01/16, 01/18
- Fostering Case Worker, Churches of Christ Care, 09/12, 01/16
- Administration Officer, CJM Construction Consultants, 01/06, 01/14
- Assistant Manager, Suzanne Grae, 01/02, 01/06
- Youth Support Worker, Toowoomba Youth Service, 12/98, 01/02
Timeline
Mental Health Counsellor and Clinical Hypnotherapist
Nurtured Minds Therapy
10.2021 - Current
Intensive Foster Care Fostering Case Worker
Foundations Care
12.2019 - 10.2021
Mental Health Support Worker
Artius
09.2018 - 06.2019
Property Manager/ Administration
Bargara Real Estate
01.2016 - 09.2018
Fostering Case Worker
Churches of Christ Care
09.2014 - 10.2015
Administration Officer
CJM Construction Consultants
01.2006 - 01.2014
Youth Support Worker
Toowoomba Youth Service
12.1998 - 01.2002
Diploma of Modern Psychology -
The Mind Academy
Regional Extended Families Mediation Training -
Cert III - Youth Work
Bachelor of Science - Applied Psychology
University of Southern Queensland
Dale Carnegie immersion Program -
Dale Carnegie
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