Keely Lyons
Padstow Heights,NEW SOUTH WALES
Summary
A passionate individual with great communication and time management skills. Ability to talk to customers and manage their expectations.
Experience with customer service, social media and goods management.
Recently spent 18 months living in Queenstown, NZ. Moved independently to NZ to challenge myself, and provide an opportunity to grow. Landed myself a dream job working at Cowboys, a country bar.
I was employed as a bartender and later progressed to managing the social media accounts. Responsible for instructing weekly line dancing lessons, hosting Karaoke Night and operating the mechanical bull.
Now I am back in Sydney, reconnecting with friends and family.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress / Bar Tender
Peakhurst Pub
01.2025 - 05.2025
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bar Tender
Cowboys
08.2023 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties
- Efficiently opened or closed the bar according to established procedures, ensuring the bar was ready for the next shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Sales Assistant
Liqourland
05.2023 - 01.2024
- Handled customer inquiries and complaints professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products
Food and Beverage Attendant
Travelodge Sydney Airport
05.2022 - 05.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Head Waitress
Monte Carlos
12.2020 - 06.2022
- Supervised server staff and simultaneously served personal section of tables.
- Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
- Developed strong relationships with regular customers, fostering loyalty to the establishment.
- Greeted new customers, discussed specials, and took drink orders.
Education
Certificate III - Applied Fashion And Technology
TAFE NSW
Ultimo, NSW06-2021
Menai High School
Menai12-2020
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Decision-making
- Safe food handling
- Handling complaints
Certification
- RSA License - 2025
Timeline
Waitress / Bar Tender
Peakhurst Pub
01.2025 - 05.2025
Bar Tender
Cowboys
08.2023 - 09.2024
Sales Assistant
Liqourland
05.2023 - 01.2024
Food and Beverage Attendant
Travelodge Sydney Airport
05.2022 - 05.2023
Head Waitress
Monte Carlos
12.2020 - 06.2022
Certificate III - Applied Fashion And Technology
TAFE NSW
Menai High School
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