Keely Marriott
Seven Hills,QLD
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the hospitality industry. A team player with an outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Engaging, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Motivated with engaging personality and flexible approach. Upbeat, friendly and approachable.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Carina Leagues Club
04.2021 - Current
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Manage busy club restaurant reception with exceptional attention to detail, prompt service, and a friendly demeanour.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
Child Care Assistant
Carina Leagues Club
04.2021 - Current
- Ensured physical safety of up to 30 children by closely supervising during indoor activities.
- Supported the learning of social skills by modelling appropriate behaviour and guiding children in resolving conflicts.
- Provided one-on-one support for children with special needs, ensuring equal access to education and resources.
- Implemented creative art projects that encouraged self-expression, fine motor skill development, and cultural awareness among students.
Education
High School Diploma -
San Sisto College
Carina, QLD11.2022
Skills
- Reservation Management
- Effective Communication
- Complaint Handling
- Greeting guests
- Problem-solving abilities
- Professional Appearance
- POS System Operation
Volunteer Positions
Cannon Hill Stars Netball Club. Coach of junior teams 2022 - Current
Metropolitan District Netball Association. Volunteer administration office on game, carnival and schools days. 2022 - Current
Aspley RLFC. Volunteer with associated duties including Junior Presentation Day, canteen duties, reception for sign on days. 2022
Timeline
Wait Staff Member
Carina Leagues Club
04.2021 - Current
Child Care Assistant
Carina Leagues Club
04.2021 - Current
High School Diploma -
San Sisto College
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