Keely McGown
Joyner,QLD
Summary
A hard-working, approachable, supportive, and inclusive team member who can adapt well in fast-paced environments and is willing to uptake and learn new roles.
Overview
4
4
years of professional experience
Work History
Barista / barister trainer /Shift Supervisor
STARBUCKS AUSTRLIA
Brendale, QLD
07.2024 - Current
- Delivered exceptional customer service in a fast-paced café environment by responding to inquiries quickly and professionally.
- Assisted in training new baristas on coffee preparation techniques.
- Maintained cleanliness and organization of the work area and equipment.
- As a supervisor I deployed partners, ensured that needed materials were stocked and communicated to allow the shift to run smoothly for team members aswell as creating a good experience for customers
Customer Service Cashier
TACO BELL
Brisbane, brendale, QLD
10.2021 - 11.2024
- Resolved customer complaints professionally to enhance satisfaction levels.
- Processed customer orders efficiently at a busy fast food establishment.
- Handled cash transactions accurately at the register during peak hours.
- handled organisation of mobile/online orders efficiently
Customer Service Cashier
AUSSIE SEAFOOD HOUSE
Brisbane, lawnton, QLD
10.2023 - 02.2024
- Assisted customers with seafood selection and preparation techniques.
- Maintained cleanliness and organization of seafood display cases.
- Explained current sales and promotions to increase customer purchases.
- Assisted with merchandising displays to promote products.
- Weighed out portions of product for customers upon request.
Education
Associate of Applied Science - Psychological Science
Griffith University
QLD10-2026
High School Diploma -
St Pauls
QLD10-2023
Skills
- Customer service
- money counting, handling, and transactions
- Barista
- Barista training for new team members
- Shift supervisor
- Team collaboration and communication
- Opening and closing duties
- Up-selling products
- Safe food handling
- positive and vibrant personality
- approachable
references
TACO BELL -> store manager, Abbie Yemm
0422447844
STARBUCKS ->
Manager – Georgia Budd
Assistant manager - Penelope Stevenson
Timeline
Barista / barister trainer /Shift Supervisor
STARBUCKS AUSTRLIA
07.2024 - Current
Customer Service Cashier
AUSSIE SEAFOOD HOUSE
10.2023 - 02.2024
Customer Service Cashier
TACO BELL
10.2021 - 11.2024
Associate of Applied Science - Psychological Science
Griffith University
High School Diploma -
St Pauls
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