Mickeely Smith
Buderim,QLD
Summary
Passionate and dedicated APHRA approved Enrolled Nurse who has the ability to build a positive rapport with patients, family members, physicians and allied health professionals. I am seeking a Casual or Part Time position within the healthcare system that is in a competitive and challenging environment, that will support myself to expand my critical thinking skills and knowledge, whilst completing a Bachelor of Nursing.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Peter Alexander
11.2020 - Current
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Managed cash register operations using POS system and processed sales and returns
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer
- Maintained current store, product, and promotional knowledge to drive consistent sales
- Followed company policies, rules, and procedures to promote company goals and maintain safety.
Waitress
Rosebank
11.2020 - 02.2021
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties
- Communicated with kitchen staff to stay updated on item availability and customer wait times
- Cleared table and bussed dishes to allow for quick setups
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Retail Sales Assistant
Priceline Pharmacy
02.2017 - 07.2020
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Managed cash register operations using POS system and processed sales and returns
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Receptionist Assistant
Beauté The Facial Destination
03.2018 - 05.2020
- Handled diverse needs for clients in-person, by phone or through email
- Greeted customers, delivery persons and official representatives
- Displayed professional standards at reception desk to impress visitors
- Coordinated appointment calendar and balanced schedules to promote optimal productivity
- Maintained office supply inventory and placed orders to meet demand
- Managed office cleaning and sanitizing to comply with infection control protocols
- Handled cash with high accuracy and reconciled accounts weekly to identify discrepancies.
Education
Diploma Of Nursing -
Swinburne University of Technology
Hawthorn, VICHigh School Diploma -
Our Lady of Sion College
Box Hill, VICBachelor Of Nursing -
University of Sunshine Coast
Sippy Downs, QLD10.2024
Skills
- Analytical thinking, planning
- Strong verbal and personal communication skills
- Patient Advocacy
- Organisation and prioritisation skills
- Self-motivated, initiative, high level of energy
- Decision making, critical thinking and planning
- Adaptability and ability to work under pressure
- Effective Customer Communication
- Crisis Prevention Intervention
- Interdisciplinary Teamwork Skills
- Medication Side Effect Knowledge
- Supporting Daily Living Needs
Certification
- Diploma of Nursing 2022
- AHPRA Registration (Division 2 EEN)
- First Aid Certificate 2021
- CPR Certificate 2023
- Duke of Edinburgh Bronze Award 2017
- RSA Responsible Serving of Alcohol Course 2020
- Infection Control Certificate 2022
References
- Richard Read, Retired Policeman, Family Friend, 0407 516 255
- Brooke Tunbridge, Peter Alexander Regional Manager, 0408 719 065
- April Brodie, Beauté The Facial Destination Entrepreneur, 9848 3543
Placement Experience
- Vasey RSL Care Bundoora (Age Care), Bundoora, VIC, 05/31/2021, 06/13/2021, Assisted residents with self-care, Documentation of vital signs, medication intake, patient assessment, Assisting with meal consumption, Appropriate wound care & management, Infection control and prevention, Family and patient education
- Epworth Camberwell (Sub Acute), Camberwell, VIC, 08/28/2021, 09/12/2021, Provided nursing care to patients recovering from injury and illness, Family and patient education, Infection control and prevention, Documentation of vital signs, medication intake, patient assessment, Administration of prescribed medication
- Austin Health Hospital (Mental Health), Heidelberg, VIC, 09/20/2021, 10/03/2021, Assessing patients who are mentally ill, Document patient observation., Helping patients take part in activities., Administration of prescribed medication, Assisting in behaviour modification programs., Family and patient education, Infection control and prevention
- Ringwood Private Hospital (Acute), Ringwood, VIC, 06/27/2022, 07/24/2022, Family and patient education, Infection control and prevention, Administration of prescribed medication, Providing care to pre- and post-operative patients, Documentation of vital signs, medication intake, patient assessment
Personal Information
- Age: 22
- Date of Birth: 01/05/2001
Timeline
Retail Sales Assistant
Peter Alexander
11.2020 - Current
Waitress
Rosebank
11.2020 - 02.2021
Receptionist Assistant
Beauté The Facial Destination
03.2018 - 05.2020
Retail Sales Assistant
Priceline Pharmacy
02.2017 - 07.2020
Diploma Of Nursing -
Swinburne University of Technology
High School Diploma -
Our Lady of Sion College
Bachelor Of Nursing -
University of Sunshine Coast