Keely Stanford

Independent support working, during break from fulltime career.

• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Communicated effectively with owners, residents, and on-site associates.
• Collected and maintained careful records of rental payments and payment dates.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Assisted in preparation and processing of payroll to facilitate prompt staff payments.

• Maintained company handbook to outline policies and provide insights to company mission and values.
• Managed relational database to store information for reference, reporting and analysis.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
• Matched clients to open positions based on skills and work requirements.
• Recognised client employment barriers and devised strategies to resolve.
• Called on potential employers to explain benefits of employing participants and possible training opportunities.
• Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support.
• Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
• Conducted outreach activities to identify, screen and enroll participants into program.
• Prepared and analysed reports pertaining to employee turnover, recruitment, compensation, employee relations and unemployment.

• Executed record filing system to improve document organisation and management.
• Generated reports and typed letters in Word and prepared PowerPoint presentations.
• Scheduled office meetings and client appointments for staff teams.
• Marketed individual skills, abilities and interests to develop potential employment opportunities and secure community employment.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Maintained records of consumer employment activity such as potential and current employers.
• Provided clients with on-the-job training and employment related support to maintain and retain employment.
• Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support.
• Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
• Monitored participant's progress and provided encouragement and motivation to succeed.
• Interviewed participants and other supports to determine interests, desires, barriers and skills.

• Negotiated purchase prices and explained sales, warranty and optional products.
• Drove team revenue totals by bringing in top sales numbers.
• Completed registration paperwork and sales documentation.
• Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
• Prepared purchased vehicles and completed final delivery checks.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Responded to customer enquiries via telephone and email.
• Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
• Worked with loss prevention in monitoring shopper behavior.
• Maintained compliance with all service, quality and regulatory standards.
• Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,