Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Keerthana Jayakumar

Moonee Ponds,VIC

Summary

Highly skilled Storage and Backup Administrator with extensive experience in managing NetApp and Hitachi storage systems . Proven track record in configuring, monitoring, and troubleshooting storage arrays, implementing data backup and recovery solutions, and ensuring optimal system performance. Skilled at troubleshooting, communication and collaboration.

Overview

8
8
years of professional experience

Work History

Storage and Backup Administrator

Tata Consultancy Services
01.2018 - 05.2023
  • Configured RAID groups, volumes, and host mappings to ensure optimal performance and utilization of storage resources
  • Managed and maintained NetApp storage systems, and Hitachi Storage systems including AMS1000,
  • AMS2000, and AMS2500 series, ensuring optimal performance, availability, and data integrity
  • Configured and provisioned storage volumes, LUNs, and aggregates based on application requirements
  • Implemented snapshot and replication technologies for data protection and disaster recovery purposes
  • Collaborated with database administrators and system engineers to optimize storage utilization and resolve performance bottlenecks
  • Conducted capacity planning and implemented storage expansion to accommodate growing data demands
  • Worked closely with vendors and technical support to troubleshoot and resolve hardware or software issues
  • Performed firmware upgrades
  • Collaborated with network administrators to configure and troubleshoot SAN switches, including Cisco
  • MDS and Brocade switches, ensuring connectivity and optimal data flow
  • Storage CR scheduling as per defined scheduling matrix which includes preparation and implementation work
  • Provided Subject matter expertise for Storage system escalation , planning and documentation
  • Coordinate with automation team to create workflows for existing activities and testing them in production environment
  • Produce post-implementation review of all major automation for storage to ensure best practice is in place
  • Challenge and improve existing procedures
  • Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

Backup Administrator

Concentrix Technology
12.2014 - 01.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managing SAN Storage activities like , space provisioning , mount point configuration , storage resize luncap increase and ONTAP upgrades
  • Managing NAS Storage activities like, NAS to NAS migration, User Permission handling , User Share management.
  • Storage LUN provisioning including LUN expansion
  • SAN Switch management, establishing end to end connectivity, port configuration, zoning infra devices etc.
  • Storage health checks
  • Installation / uninstallation of backup exec software
  • Configuring backup jobs / restore job as per schedule
  • Configuring disk and tape storage for backup and directing jobs to it Adding / pushing remote server to backup exec
  • Adding licenses and handled issues with deduplication storage , NDMP
  • Handles issues with Oracle and Linux backups
  • Taken care of issues with respect to backup storage issues
  • Creating disaster recovery disks
  • Restoring resources

Education

Bachelor of Engineering - Computer Science And Engineering

Sri Krishna Engineering College
Chennai

Skills

  • Hitachi storage systems, including AMS1000, AMS2000, HUS100, AMS2500, HUS150, Hitachi Panama Gseries (G200, G400, G600, G800)
  • Switches: Cisco MDS, Brocade
  • Storage Protocols: Fibre Channel (FC), iSCSI, NFS, CIFS
  • System Administration
  • Diagnosis and Troubleshooting
  • Complex Problem-Solving
  • Critical Thinking
  • Analytical and Methodical
  • Active Listening
  • Monitoring and Performance Optimization
  • Incident Response
  • Identify Requirements

Accomplishments

  • Led the migration of 100 terabytes of data to a new storage platform with zero data loss and minimal downtime, completing the project within the allocated timeline and budget.
  • Increased storage system performance by 60% through proactive monitoring, tuning, and capacity planning, resulting in faster data access for end-users.
  • Conducted a capacity planning assessment, accurately predicting storage growth needs for the next three years, resulting in cost savings of $100,000 by avoiding unnecessary storage purchases.
  • Maintained comprehensive documentation of storage configurations, procedures, and troubleshooting guides, enabling quick resolution of issues and knowledge sharing within the organization.

Additional Information

  • Storage: NetApp FAS, AFF, CIFS, NFS, iSCSI, FC, SnapMirror, Backup and Recovery: NetBackup, Backup exec

Timeline

Storage and Backup Administrator

Tata Consultancy Services
01.2018 - 05.2023

Backup Administrator

Concentrix Technology
12.2014 - 01.2018

Bachelor of Engineering - Computer Science And Engineering

Sri Krishna Engineering College
Keerthana Jayakumar