Keerthi Bommakanti
Rosehill,NSW
Summary
Experienced Logistics Coordinator with a proven track record in supply chain and logistics management, demonstrating a solid determination to achieve objectives and excel. Dedicated to streamlining and harmonizing processes, and adept at resolving complex issues. A forward-thinking individual with exceptional attention to detail, consistently delivering outstanding outcomes in demanding and dynamic settings. Committed to ongoing learning and professional growth to remain at the forefront of industry advancements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
VESSEL OPERATIONS OFFICER
ZIM INTEGRATED SHIPPING SERVICES
CASTLEREAGH STREET , NSW
08.2021 - Current
- Assisted with the development of operational plans and procedures.
- Maintained relationships with key stakeholders including customers, suppliers, partners.
- Proficiently generated manual SAP purchase orders and efficiently managed marine invoice processing
- Lodging ancillary requests from customers with port terminals.
- Performed hazardous cargo lodgements and necessary under bond movements with terminals and depots.
- Managing vessel schedule and routing.
- Transferring essential simulation and recap documents to an alternative dot port ahead of vessel arrival.
- Ensured timely turnaround of vessels, optimizing operational efficiency.
- Assure timely submission of export cargo manifests to port authorities after vessel departure.
- Processed claims related to damaged or lost items during transit in a timely manner according to company policy guidelines.
Freight Coordinator
TMA AUSTRALIA PTY LTD
SOUTH GRANVILLE, NSW
03.2020 - 08.2021
- Resolved discrepancies related to billing and shipping documents.
- Maintained detailed records of all freight transactions using company database software.
- Ensured compliance with relevant laws, regulations, safety standards, and contractual obligations while managing freight operations.
- Prepared reports on freight performance metrics such as transit times, cost savings.
- Communicated regularly with customers and suppliers regarding shipment status updates.
- Checked import and export documentation to determine cargo contents.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Monitored transportation activities to ensure efficient delivery of goods.
- Estimated freight and postal rates to track shipment costs and weights.
- Reviewed freight invoices for accuracy and compliance with service agreements.
- Negotiated rates with carrier companies for optimal pricing options for the business.
- Provided support to other departments within the organization as needed such as customer service or sales teams.
- Established relationships with new carriers as needed to meet customer demands or improve services offered by the company.
Customer Service Executive
KUBER VAULTS PTY LTD
CASTLEHILL, NSW
08.2018 - 03.2021
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Generated ideas for improving workflows across the organization.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Resolved customer complaints or answered customers' questions.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Recruited, interviewed and selected employees to fill vacant roles.
- Responded promptly to emails sent by customers seeking assistance.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Logistics Intern
IKEA
MARSDEN PARK , NSW
07.2019 - 09.2019
- Supported logistics department by leveraging existing resources with cost-effective savings.
- Reviewed logistics performance with customers against service agreements, targets and benchmarks.
- Redesigned existing system to maximize resource utilization and added value to the organization.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
- Participated in meetings with internal teams related to transportation initiatives.
Education
MBA - SUPPLY CHAIN AND LOGISTICS MANAGEMENT
WESTERN SYDNEY UNIVERSITY
Parramatta, NSW01-2020
Bachelor of Technology - COMPUTER SCIENCE ENGINEERING
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY
HYDERABAD06-2015
Skills
- Freight Coordination
- Customer Service
- Communication
- Risk management
- Invoice management
- SAP
- Stakeholder management
- Problem-solving
Certification
- Obtained designer and ML practitioner certificate with DATAIKU.
Languages
English
Professional
Telugu
Native/ Bilingual
Hindi
Professional
EXTRA-CURRICULAR
As a respected member of the Supply Chain Logistics Association of Australia, I actively participated in and successfully completed the national mentoring program. Throughout this experience, I received invaluable guidance and supervision from the founder and co-director of eCom Logistics. I have recently taken up further responsibilities by becoming NSW state secretary of the association.
References
References available upon request.
Timeline
VESSEL OPERATIONS OFFICER
ZIM INTEGRATED SHIPPING SERVICES
08.2021 - Current
Freight Coordinator
TMA AUSTRALIA PTY LTD
03.2020 - 08.2021
Logistics Intern
IKEA
07.2019 - 09.2019
Customer Service Executive
KUBER VAULTS PTY LTD
08.2018 - 03.2021
MBA - SUPPLY CHAIN AND LOGISTICS MANAGEMENT
WESTERN SYDNEY UNIVERSITY
Bachelor of Technology - COMPUTER SCIENCE ENGINEERING
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY
- Obtained designer and ML practitioner certificate with DATAIKU.
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