Kei Nagai
Southport,QLD
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Crew Member
Mio Wrap
10.2023 - Current
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Salesperson
IKEA Japan
04.2021 - 05.2023
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
Cashier
Chemistry Store
05.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Food Service Team Member
Napoli Pizza
06.2019 - 09.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
International Tourism And Hotel Management
Griffith College/University
Southport, QLD02.2026
Skills
- Customer Care
- Kitchen Support
- Suggestive Selling
- Complaint Handling
- Guest Experiences
Certification
Responsible Service of Alcohol (QLD)
Certificate of Junior Barista Training (The Gold Coast Coffee School)
Timeline
Kitchen Crew Member
Mio Wrap
10.2023 - Current
Salesperson
IKEA Japan
04.2021 - 05.2023
Cashier
Chemistry Store
05.2020 - 06.2021
Food Service Team Member
Napoli Pizza
06.2019 - 09.2019
International Tourism And Hotel Management
Griffith College/University