Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kei Nagai

Southport,QLD

Summary

Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Kitchen Crew Member

Mio Wrap
10.2023 - Current
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Salesperson

IKEA Japan
04.2021 - 05.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.

Cashier

Chemistry Store
05.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Food Service Team Member

Napoli Pizza
06.2019 - 09.2019
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Education

International Tourism And Hotel Management

Griffith College/University
Southport, QLD
02.2026

Skills

  • Customer Care
  • Kitchen Support
  • Suggestive Selling
  • Complaint Handling
  • Guest Experiences

Certification

Responsible Service of Alcohol (QLD)

Certificate of Junior Barista Training (The Gold Coast Coffee School)

Timeline

Kitchen Crew Member

Mio Wrap
10.2023 - Current

Salesperson

IKEA Japan
04.2021 - 05.2023

Cashier

Chemistry Store
05.2020 - 06.2021

Food Service Team Member

Napoli Pizza
06.2019 - 09.2019

International Tourism And Hotel Management

Griffith College/University

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Kei Nagai