Keiarna Whittaker
Roleystone,WA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, stock and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Receptionist
RJM Custom Automotive
2022.08 - 2023.09
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Retail Assistant
House
2020.11 - 2021.10
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Year 12 Graduate -
John Wollaston Anglican Community School
Camillo, WA10.2022
Skills
- Customer and Client Relations
- Verbal and Written Communication
- Database Administration
- Office Equipment Operation
- Telephone Skills
- Spreadsheet Tracking
- Organization Skills
- Supply Management
- Data Inputting
- Office Administration
- Microsoft Office
- Restock Shelves
- Bookkeeping Support
Timeline
Receptionist
RJM Custom Automotive
2022.08 - 2023.09
Retail Assistant
House
2020.11 - 2021.10
Year 12 Graduate -
John Wollaston Anglican Community School
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