Summary
Overview
Work History
Education
Skills
Timeline
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Keiarna Whittaker

Roleystone

Summary

Experienced and adaptable professional with a strong problem-solving ability and proactive approach to challenges. Recognized for creativity, adaptability, and a results-driven mindset. Dedicated to making valuable contributions and driving organizational success. Eager to learn and expand skill set to stay ahead in the ever-evolving job market.

Overview

5
5
years of professional experience

Work History

Parts Interpreter

Veale Auto Parts
02.2025 - Current
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Handled cash transactions and maintained sales and payments records accurately.
  • keeping up to date with current vehicle knowledge.

Salesperson

Repco
10.2023 - 01.2024
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.

Receptionist

RJM Custom Automotive
08.2022 - 09.2023
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone and in person interactions.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests.

Retail Worker

House
11.2020 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Restocked and organized merchandise.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Year 12 -

John Wollaston Anglican Community School
Perth, WA
10-2022

Skills

  • Customer and Client Relations
  • Verbal and Written Communication
  • Database Administration
  • Office Equipment Operation
  • Telephone Skills
  • Spreadsheet Tracking
  • Organization Skills
  • Supply Management
  • Data Inputting
  • Office Administration
  • Microsoft Office
  • Restock Shelves
  • Bookkeeping Support
  • Paint mixing
  • Friendly, positive attitude
  • Multitasking

Timeline

Parts Interpreter

Veale Auto Parts
02.2025 - Current

Salesperson

Repco
10.2023 - 01.2024

Receptionist

RJM Custom Automotive
08.2022 - 09.2023

Retail Worker

House
11.2020 - 10.2021

Year 12 -

John Wollaston Anglican Community School

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Keiarna Whittaker