KEI CHING (Zoe) Chan
Tranmere/Adelaide,SA
Summary
Highly skilled and motivated administrative professional with a proven track record of success in managing office operations and providing top-notch reception services. Adept at handling a wide range of administrative tasks, I bring a comprehensive understanding of office procedures, effective communication, and a commitment to fostering a positive and productive work environment.
Overview
5
5
years of professional experience
Work History
Finance Officer
SA Health
12.2023 - Current
- Administration
- Handling and managing finical activities
- CALHN Hospital reconciliation
- Hospital billing and private practice administration processes
- Streamlined financial processes for increased efficiency and accuracy in reporting.
- Promoted transparency through clear reporting of findings during audits, enhancing understanding between taxpayers and the agency.
Administration and Front Desk Coordinator
Harmony Aesthetic Clinic
10.2021 - 12.2023
- Customer service
- Administrative roles
- Booking management
- Rostering
- Stock and Order management
- Staff training
- Prepared new hire letters and employee contracts,
- Reduced time spent on administrative tasks by automating key processes.
Pathologist and Collector (Casual)
SA Pathology
10.2021 - 10.2022
- Administration, Specimen collector, Handling medical equipment
- Optimized equipment usage by performing routine maintenance and calibration tasks, ensuring reliable test results at all times.
- Fostered a positive work environment, nurturing a cohesive and collaborative pathology team focused on delivering excellent patient care.
- Maintained excellent customer service and positive attitude.
- Provided language translation services for customer service inquiries.
Front Desk Manager
Qclub Billiards
10.2020 - 10.2021
- Customer service
- Recruitment
- Event management
- Stock management
- Rostering
- Accomplished multiple tasks within established timeframes.
Consultant and Admin Officer Internship
Ausbang Education
03.2020 - 09.2020
- Social media promotion/content creation,
- Consulting and Application services for international students
- Maintaining office records
- Assist with application progress
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Education
Bachelor of Business -
The University of South Australia
Adelaide, SA05.2020
Secondary School -
Law Ting Pong Secondary School
Hong Kong05.2017
Skills
- Customer service
- Administrative Tasks
- Recruitment and Staff management
- Employee Relations and Performance Management
- Financial Administration
- Revenue reconciliation
Languages
English
Cantonese
Mandarin
Workplaceskills
- Microsoft Office
- Self-reliant
- Adaptability & Creativity
- Computer proficiency
- Problem solving abilities
Timeline
Finance Officer
SA Health
12.2023 - Current
Administration and Front Desk Coordinator
Harmony Aesthetic Clinic
10.2021 - 12.2023
Pathologist and Collector (Casual)
SA Pathology
10.2021 - 10.2022
Front Desk Manager
Qclub Billiards
10.2020 - 10.2021
Consultant and Admin Officer Internship
Ausbang Education
03.2020 - 09.2020
Bachelor of Business -
The University of South Australia
Secondary School -
Law Ting Pong Secondary School
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