Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
Generic

Keigo Shimaoka

1026,Lady Lamington Building, 86 Bramston Terrace, Herston,QLD

Summary

I have 10 months experience as a hotel waiter and 4 months as a math tutor for middle school students. With excellent people skills, I provide top-notch service. I've also tutored math, helped students improve grades, and held leadership roles as a student council member and soccer captain.

Overview

1
1
year of professional experience

Work History

Hotel Waiter

Nara Plaza Hotel
Tenri-shi, Nara-ken
05.2023 - 02.2024
  • Greeted guests in a friendly and professional manner.
  • Responded to customer inquiries in an efficient and timely fashion.
  • Provided excellent customer service at all times.
  • Took orders accurately from customers, entered them into the point-of-sale system and relayed to kitchen staff.
  • Cleared plates between courses and after meals as needed according to established procedures.
  • Resolved customer complaints promptly and courteously while adhering to hotel policies and procedures.
  • Demonstrated upselling techniques for additional menu items when appropriate.
  • Performed light cleaning duties such as sweeping floors, wiping down counters, as needed.
  • Provided assistance to other team members whenever necessary or requested by management.
  • Delivered pleasant guest experiences with friendly service and caring demeanor.
  • Resolved guest concerns and issues quickly and effectively.
  • Prepared silverware roll-ups, took out trash and washed dishes.
  • Suggested food and beverage upsells to guests to maximize profits.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.

Math Tutor

Kyoto International University Academy
Kyotanabe-shi, Kyoto-fu
09.2022 - 12.2022
  • Assisted students with understanding mathematical concepts such as algebra, geometry, and calculus.
  • Provided individualized tutoring sessions to help students enhance their math skills.
  • Instructed students on proper techniques for solving problems in mathematics.
  • Explained various methods for solving equations and other math problems.
  • Identified areas where students need additional instruction or practice.
  • Supported classroom activities by helping students understand difficult concepts in mathematics.
  • Advised students on ways to improve their grades through better preparation for classwork and exams.
  • Provided feedback regarding student progress to teachers, parents, and administrators.
  • Adapted teaching style according to individual learning styles of each student.
  • Delivered successful math tutoring for students based on current needs and upcoming course materials.

Education

Bachelor of Business -

Queensland University Of Technology
Kelvin Grove, QLD
03-2027

Skills

  • Social Perceptiveness
  • Problem-Solving
  • Strong customer service skills
  • Being able to talk to anybody freely
  • Leadership skills
  • A good listener

Accomplishments

  • I was awarded MVP title in soccer

Languages

English
Limited
Japanese
Native/ Bilingual

Affiliations

  • I participated in volunteer activities.

Timeline

Hotel Waiter

Nara Plaza Hotel
05.2023 - 02.2024

Math Tutor

Kyoto International University Academy
09.2022 - 12.2022

Bachelor of Business -

Queensland University Of Technology

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Keigo Shimaoka