Keinita Fairman
Canberra
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Disability Liaison Officer
Aboriginal Legal Service
02.2024 - Current
- Organized training for staff.
- Developed and maintained comprehensive client records, ensuring easy access to relevant information for future case management needs.
- Served as a knowledgeable resource in disability-related matters for colleagues, contributing to a well-informed, high-performing team.
- Actively communicated with clients throughout their court process, providing updates on status and answering any questions or concerns they may have had.
- Maintained strong relationships with community resources, connecting clients with essential services to aid in their recovery process.
- Collaborated with staff from different locations to develop the 'Disability Action and Inclusion Plan'.
Disability Support Worker
East Coast Support Solutions
03.2023 - 02.2024
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Executive Assistant to the Assistant Secretary
Department Of Defence
12.2021 - 03.2023
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
Customer Support Officer
Service Australia
03.2021 - 11.2021
- Helped large volume of customers via phone every day with a positive attitude and focus on customer satisfaction.
- Communicated with clients regarding account services, complaints, and applications.
- Completed data entry to record call notes, suggestions, and questions.
Housing Manager
Community Services Directorate
10.2019 - 03.2021
- Tracked and monitored rental payments for 250+ clients.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
Property Manager
Independent Property Group
06.2018 - 11.2019
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Education
Diploma - Project Management
Canberra Institute of Tech
Canberra, ACT 04.2001 -
Skills
Verbal and written communication
Activity planning
Report generation
Issue resolution
Community outreach
Project planning
Team collaboration
Adaptability and flexibility
Written communication
Time management abilities
Relationship building
Certification
First Aid (HLTAID011)
Timeline
Disability Liaison Officer
Aboriginal Legal Service
02.2024 - Current
Disability Support Worker
East Coast Support Solutions
03.2023 - 02.2024
First Aid (HLTAID011)
01-2023
Working With Children Check
01-2023
Diploma of Government - Project Management
01-2022
Executive Assistant to the Assistant Secretary
Department Of Defence
12.2021 - 03.2023
Customer Support Officer
Service Australia
03.2021 - 11.2021
Housing Manager
Community Services Directorate
10.2019 - 03.2021
Property Manager
Independent Property Group
06.2018 - 11.2019
Certificate III in Business
01-2016
Diploma - Project Management
Canberra Institute of Tech
04.2001 -
Similar Profiles
Nikyra SucklingNikyra Suckling
Administrative Officer at Aboriginal Legal ServiceAdministrative Officer at Aboriginal Legal Service
Ray BartholomeuszRay Bartholomeusz
Head of Property, Facilities & Fleet Management at Aboriginal Legal Service NSW & ACTHead of Property, Facilities & Fleet Management at Aboriginal Legal Service NSW & ACT
Liam ComleyLiam Comley
Bail Support Worker at Aboriginal Legal Service Of WABail Support Worker at Aboriginal Legal Service Of WA
Haneefah BadarHaneefah Badar
Legal Assistant Intern at Legal Aid ACTLegal Assistant Intern at Legal Aid ACT
Pranav SureshPranav Suresh
Front Desk Administrator at JRS and Co. Chartered AccountantsFront Desk Administrator at JRS and Co. Chartered Accountants