Keira Beckley
Curlewis,VIC
Summary
Motivated and organized Shift Supervisor, with 4+ years experience. Focused on high productivity and efficient task completion. Demonstrated specialized skills in inventory management, staff training, and customer service. Excel in leadership, communication, and problem-solving to enhance team performance and ensure customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
KFC
Drysdale, VIC
07.2020 - Current
- While being at KFC for 4+years i have established unique service goals and maintained energy and enthusiasm in a fast-paced environment.
- Provided customer service to ensure satisfaction throughout their experience. As well as handling and resolving customer complaints face to face, on the phone, or through email.
- Food safety. Experienced in hygiene and cleaning procedures, identifying hazards, monitoring dates, rotating stock, and following proper storage procedures.
- Handled cash such as counting tills and closing tills.
- Managing staff. Ensuring all staff are preforming their duties effectively. This includes training staff, handling issues or conflict, planning breaks, and ensuring a positive work environment.
Cafe Worker
Brown Shugar
Curlewis, VIC
05.2021 - 11.2022
- Greeted customers upon arrival and provided assistance with menu selections.
- Made coffees
- Prepared food orders, such as sandwiches, salads, and beverages.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes and cleaning tables
- Adhered to health and safety regulations when handling food items.
Education
Matthew Flinders Girls
Geelong, VIC12-2024
Skills
- Communication
- Problem solving
- Multitasking
- Time management
- Cash handling
- Customer service
- First Aid/CPR
- Teamwork
- Attention to detail
- Training and mentoring
- Safety awareness
- Leadership
Certification
- First Aid/CPR certificate
- Cert 1 & 2 in hospitality
- Surf life saving
Timeline
Cafe Worker
Brown Shugar
05.2021 - 11.2022
Shift Supervisor
KFC
07.2020 - Current
Matthew Flinders Girls
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